Menulog - Customers are calling for orders they have not received. Restaurants are calling to make an updates on their menus.
SME after 6 months as an agent after 1 year became OMD.
Customers are calling complaining about internet issue and we are providing them basic troubleshooting steps and scheduling technician.
Ebay account - Customers are calling to complaint for the items that they have not received / has issues with the items they received.
We are receiving inbound calls. Customers wanted to cancel subscriptions on the website. We retain customers by offering discounts.
Customers are calling to look for available hotel or flights with the prices.
Communication
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