Jacquelin Matias
Wappingers Falls,NY
Summary
Dedicated and focused Associate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Currently Seeking a role of increased responsibility.
Overview
13
13
years of professional experience
Work History
One to One Aide
Astor Services for Children and Families
Poughkeepsie, NY
09.2024 - Current
- Establish a trusting relationship with child through consistent reliability
- Aid in maintaining a clean, safe and welcoming classroom
- Offer caring companionship and emotional support when needed
- Observe and monitor children's activities and provide help when needed
Per Diem Administrative Assistant
Astor Services for Children and Families
Poughkeepsie, NY
09.2017 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for Director by scheduling appointments strategically while considering priorities.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Assistant Manager
foam AND WASH MOBIL
Poughkeepsie, NY, USA
06.2013 - 09.2017
- Assist/answer customer questions to provide an ideal shopping experience
- Contact service technicians when necessary
- Train new hires/handle employee issues
- Place daily and weekly merchandise orders
Customer Service Associate
7 ELEVEN
Wappingers Falls, NY, USA
09.2011 - 06.2013
- Place daily and weekly orders, communicate with vendors on inventory needed
- Handle closing day procedures/ balance daily sales
- Resolve customer concerns
Education
Pre-Nursing Program -
DUTCHESS COMMUNITY COLLEGE
POUGHKEEPSIE, NYHS Advanced Regents Diploma -
Roy C. Ketcham HS
Wappingers Falls, NY06.2011
Skills
- Fluent in Spanish
- Microsoft Office proficiency
- Meticulous attention to detail
- Highly organized
- Strong problem solver
- Results-oriented
- Team Player
Timeline
One to One Aide
Astor Services for Children and Families
09.2024 - Current
Per Diem Administrative Assistant
Astor Services for Children and Families
09.2017 - 05.2024
Assistant Manager
foam AND WASH MOBIL
06.2013 - 09.2017
Customer Service Associate
7 ELEVEN
09.2011 - 06.2013
Pre-Nursing Program -
DUTCHESS COMMUNITY COLLEGE
HS Advanced Regents Diploma -
Roy C. Ketcham HS