Jacqueline Alfano
Buxton,Maine
Summary
Results-driven Asset Protection Coordinator with over four years of experience in loss prevention and safety compliance. Skilled in analyzing incident reports and training staff, contributing to enhanced safety protocols and reduced shrinkage. Ready to implement innovative strategies that protect company assets.
Overview
13
13
years of professional experience
Work History
Asset Protection Coordinator
Hannaford Brothers
Scarborough, ME
10.2023 - Current
- Developed and implemented loss prevention strategies to minimize shrinkage.
- Conducted routine audits of inventory and operational processes for compliance.
- Trained staff on effective asset protection techniques and company policies.
- Analyzed incident reports to identify trends and improve safety protocols.
- Collaborated with law enforcement on theft investigations and recovery efforts.
- Monitored surveillance systems to detect suspicious activities and prevent losses.
- Participated in regional meetings with fellow Asset Protection Coordinators, sharing insights and learning from others'' experiences.
- Conducted regular audits to identify potential risks and vulnerabilities in the asset protection system.
- Trained employees on asset protection procedures, leading to increased staff awareness and vigilance.
- Collaborated with management to develop comprehensive loss prevention programs for company assets.
- Strengthened relationships with local law enforcement agencies, facilitating smooth communication during investigations.
Evening Manager
Hannaford Brothers
Wells, ME
05.2023 - 10.2023
- Managed evening operations, ensuring efficient workflow and optimal staff performance.
- Trained and supervised team members on customer service protocols and product knowledge.
- Implemented inventory control procedures, reducing stock discrepancies and improving accuracy.
- Coordinated scheduling for evening shifts to maximize staffing efficiency and service levels.
- Resolved customer inquiries and complaints, enhancing overall satisfaction during evening hours.
- Conducted regular audits of store displays to maintain merchandising standards and compliance.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Oversaw cash handling procedures, ensuring accuracy and accountability among team members.
- Fostered a supportive work environment that encouraged teamwork while empowering individual employees.
Asset Protection Coordinator
Hannaford Brothers
Scarborough, ME
06.2019 - 05.2023
- Assisted in creating a culture of security awareness among team members.
- Evaluated existing procedures to enhance overall operational efficiency and effectiveness.
- Assisted in budget planning for asset protection initiatives, ensuring efficient allocation of resources towards key priorities.
- Kept up-to-date on industry trends and best practices in asset protection, applying relevant knowledge to improve existing processes.
Bakery Manager
Hannaford Supermarket
Saco, ME
02.2013 - 05.2019
- Oversaw daily bakery operations, ensuring product quality and compliance with health standards.
- Managed inventory levels, minimizing waste through efficient stock rotation practices.
- Trained and mentored staff on baking techniques and customer service excellence.
- Implemented process improvements that enhanced overall bakery efficiency and output.
- Led team meetings to communicate objectives, share feedback, and foster a collaborative environment.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Education
High School Diploma -
Old Orchard Beach H.S.
Old Orchard Beach, MESkills
- Video monitoring
- Safety training
- Security clearance
- Incident reporting
- Cybersecurity awareness
- Report writing
- Credit card & check fraud
- Property damage investigation
- Shoplifter apprehension
- Time management
- Problem-solving abilities
- Multitasking Abilities
Timeline
Asset Protection Coordinator
Hannaford Brothers
10.2023 - Current
Evening Manager
Hannaford Brothers
05.2023 - 10.2023
Asset Protection Coordinator
Hannaford Brothers
06.2019 - 05.2023
Bakery Manager
Hannaford Supermarket
02.2013 - 05.2019
High School Diploma -
Old Orchard Beach H.S.