Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Alvarado

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to complete all tasks given to me. Also hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Hearing Screener Technician

Mednex
08.2019 - 11.2023
  • Evaluated program success through regular audits, making recommendations for improvements based on identified trends.
  • Developed customized reporting templates, simplifying data tracking while maintaining accuracy of information recorded during screenings.
  • Liaised with parents to address any concerns or questions regarding their child''s hearing screening results.
  • Actively participated in team meetings to discuss program goals, ongoing initiatives, and opportunities for growth within the newborn hearing screening program.
  • Established rapport with families, creating a comfortable atmosphere during the hearing screening process.
  • Assisted with database management for patient, billing and appointment information.
  • Works directly with nursing staff, patients and parents to communicate relevance of hearing screening and early intervention to support positive outcomes.
  • Conducted a estimate of 10-15 newborn hearing screenings on infants daily in nursery and NICU prior to discharge from hospital.
  • Maintained and used hearing screening equipment.
  • Scheduled follow up for failed screens to support patients' needs.
  • Improved newborn hearing screening rates by efficiently administering tests and accurately recording results.
  • Participated in ongoing professional development to stay current with best practices in newborn hearing screening.

HOSTESS

Sea World San Antonio
02.2019 - 08.2019
  • Managed in-person and telephone guest inquiries, customer service requests
  • Resolved guest complaints to maintain customer satisfaction and workforce effectiveness
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.

CASHIER

Popeye’s Louisiana Kitchen
06.2016 - 01.2019
  • Addressed guest complaints and resolved issues to promote satisfaction
  • Maintained clean and organized appearance for all areas to attract and retain customers
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Restocked inventory
  • Learned different work tasks in order to provide skilled backup for diverse roles
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

John Paul Stevens High School
San Antonio, Texas, TX
03.2020

Skills

  • Time management
  • Quick learner
  • People-oriented
  • Planning and organization
  • Positive and friendly
  • Adaptability
  • Speech Audiometry
  • Empathy and Compassion
  • Attention to Detail
  • Record Keeping
  • Problem Solving

Timeline

Hearing Screener Technician

Mednex
08.2019 - 11.2023

HOSTESS

Sea World San Antonio
02.2019 - 08.2019

CASHIER

Popeye’s Louisiana Kitchen
06.2016 - 01.2019

High School Diploma -

John Paul Stevens High School
Jacqueline Alvarado