Jacqueline Angeles
Bakersfield,CA
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven track record of successful investigations and surveillance on multiple associate causing loss for the company. Quick to recognize external shrink and the alert signals that come with it have made countless apprehensions attempts and have recovered over hundreds of dollars.
Overview
11
11
years of professional experience
Work History
Loss Prevention Detective
TJ Maxx, TJX Companies
Bakersfield, CA
09.2022 - 06.2024
- Investigated theft-related incidents by reviewing video footage and talking to store associates to gather information not captured by video footage.
- Enforced company policies to store management and store associates related to shrink.
- Worked closely with Bakersfield Police Department when involved with high theft and fraudulent activity.
- I have developed my strategies preventing losses due to employee theft or fraud.
- Provided store managements proper safety protocols for employees handling money transactions or high value items.
- Analyzed data from security systems such as CCTV cameras to identify patterns in criminal activity.
Customer Service Representative
G-2 Secure Staff
Los Angeles, California
10.2013 - 12.2021
- Guarded restricted areas to prevent unauthorized entry.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Directed passengers clearly for quick movement through security screening process.
- Provided assistance to passengers with special needs such as wheelchairs or unaccompanied minors.
- Greeted passengers and provided information about departure and arrival times.
- Provided guidance on immigration regulations at international airports.
Education
High School Diploma -
Inglewood High School
Inglewood, CA06-2005
Skills
- Asset Protection
- Policy Enforcement
- Incident Reporting
- Surveillance techniques
- CCTV Systems
- Surveillance
- Asset protection strategies
Timeline
Loss Prevention Detective
TJ Maxx, TJX Companies
09.2022 - 06.2024
Customer Service Representative
G-2 Secure Staff
10.2013 - 12.2021
High School Diploma -
Inglewood High School