Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Angeles

Bakersfield,CA

Summary

Dynamic and dependable professional with extensive experience, excelling in multitasking and problem-solving. Proven track record in enhancing service efficiency and safety, while maintaining compliance with regulations. Bilingual and goal-oriented, committed to delivering exceptional results in fast-paced environments. Quick learner and adapts to new roles that come along.

Overview

12
12
years of professional experience

Work History

RCA

United States Postal Servic
06.2024 - Current


  • Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
  • Adapted to new delivery routes quickly, demonstrating flexibility and commitment to service continuity.
  • Organized and at the same time working efficiently to deliver mail and packages efficiently for timely delivery.
  • Demonstrated strong multitasking abilities while working independently and in a fast paced environment.
  • Adhered to USPS regulations and rules for security of mail and safe driving.

Loss Prevention Detective

TJ Maxxx
10.2022 - 06.2024


  • Maintained detailed records of all loss prevention activities for efficient reporting and trend analysis purposes.
  • Streamlined shoplifting apprehension procedures, ensuring the safety of staff and customers while minimizing business disruption.
  • Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
  • Conducted weekly audits and attended store meetings to ensure compliance with safety procedures and practices.
  • Participated in associates interviews for dishonest associates.
  • Caught two dishonest associates through surveillance, with patience and dedication.
  • Collaborated with law enforcement with cases when apprehending suspects.

Airport Customer Service Agent

G-2 Secure Staff
10.2013 - 09.2022
  • Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
  • Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
  • Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
  • Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.

Cook

HMSHost
06.2018 - 09.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.

Education

Inglewood High School
Inglewood, CA
06-2005

Skills

  • Problem-solving
  • Independent worker
  • Multitasking Abilities
  • Calm under pressure
  • Excellent communication
  • Dependable and responsible
  • Bilingual fluency
  • Critical thinking and problem solving
  • Goal oriented

Languages

Spanish
Native or Bilingual

Timeline

RCA

United States Postal Servic
06.2024 - Current

Loss Prevention Detective

TJ Maxxx
10.2022 - 06.2024

Cook

HMSHost
06.2018 - 09.2018

Airport Customer Service Agent

G-2 Secure Staff
10.2013 - 09.2022

Inglewood High School

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Jacqueline Angeles