Jacqueline Arreola
Rancho Cordova,CA
Summary
Dynamic and self-motivated professional with extensive experience at McDonald's, excelling in team management and customer engagement. Proven ability to enhance operational efficiency through effective problem-solving and clear communication. Skilled in packaging and labeling, consistently achieving high standards while fostering a collaborative work environment. Fast learner dedicated to continuous improvement.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Commissions
Rancho Cordova, CA
03.2025 - 07.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Manager
McDonald’s
Rancho Cordova
08.2024 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Warehouse Worker
Dismantling
Rancho Cordova, CA
03.2023 - 10.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
Server
Senior Housing Properties
Rancho Cordova
08.2019 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Improved dining experience by providing prompt, attentive service to guests.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Agricultural Worker
Agriculture
Yuba City, CA
01.2022 - 08.2022
- Operated and serviced farm machinery, implements and farm vehicles.
- Handled and moved various plants and produce using tractors and wheelbarrows.
- Maintained a safe work environment by adhering to all safety protocols and training fellow workers on proper procedures.
- Collaborated with other agricultural workers to complete tasks efficiently using teamwork and clear communication.
- Established strong working relationships with local suppliers to ensure consistent availability of high-quality inputs at competitive prices.
- Improved worker safety, conducting regular equipment inspections and safety drills.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Manager on Duty
McDonald's
Rancho Cordova, CA
03.2019 - 08.2022
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
Education
Cordova High
2239 Chase Dr Rancho Cordova, CA 95670 United Sta06.2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Clear communication
- Problem-solving
- Team collaboration
- Multitasking and organization
- Verbal and written communication
- Stock management
- Willing to learn
- Public speaking
- Team management
- Customer engagement
- Staff management
- Friendly
- Fast learning
Languages
Spanish
Full Professional
Timeline
Warehouse Worker
Commissions
03.2025 - 07.2025
Manager
McDonald’s
08.2024 - 12.2024
Warehouse Worker
Dismantling
03.2023 - 10.2023
Agricultural Worker
Agriculture
01.2022 - 08.2022
Server
Senior Housing Properties
08.2019 - 12.2022
Manager on Duty
McDonald's
03.2019 - 08.2022
Cordova High