Jacqueline A. Winn-Toney

• Led the coordination and management of integrated service delivery across the facility's departments, addressing community needs. Expert in virtual leadership using various media during the Covid epidemic. Conducted periodic examinations and reported outcomes and adoption progress, taking necessary action where appropriate.
• Led strategic planning initiatives to enhance operational efficiency and improve patient care quality.
• Directed implementation of new healthcare technologies, improving service delivery and patient outcomes across departments.
• Streamlined patient admission processes, reducing wait times and enhancing overall patient satisfaction scores significantly.
• Fostered partnerships with community organizations to expand outreach programs and increase healthcare access for underserved populations.
• Built relationships with donors, government officials and other organizations to secure funding and support for organization.

• Oversaw clinical, operational, and strategic planning for behavioral health department, medical stabilization, and outpatient services, ensuring alignment with organizational goals. Authored and secured Transformation Grant for Behavioral Health, significantly increasing program funding and improving service delivery for hospital. Established and led Far Southside Coalition on Mental Wellness Initiative, fostering community mental health awareness and engagement.
• Developed and implemented policies to improve compliance with healthcare regulations and standards.
• Collaborated with cross-functional teams to optimize resource allocation and streamline operations.

• Led a 46-bed inpatient behavioral health unit and a 19-bed medical stabilization unit focused on alcohol and substance use disorders.
• Led strategic planning initiatives to enhance operational efficiency across departments.
• Implemented quality improvement programs resulting in improved patient care standards.
• Oversaw budget management, ensuring alignment with organizational goals and financial sustainability.

• Directed clinical services and served as Chief Nursing Officer for a state- operated facility with 150 psychiatric beds, exercising supervisory authority of all clinical staff
• Led nursing staff in implementing evidence-based practices to enhance patient care quality.
• Developed and executed strategic initiatives to improve operational efficiency within the nursing department.
• Mentored and trained nursing personnel to ensure compliance with regulatory standards and best practices.

• Maintained optimal staffing levels to enhance patient care quality. Engaged with patients, families, and medical professionals to identify needs and resolve concerns. Provided I.V. therapy across the lifespan. Oversaw facility operations in CEO's absence, ensuring continuity of care and services.
• Supervised nursing staff to ensure high-quality patient care and compliance with hospital policies.
• Coordinated daily operations to optimize workflow and enhance patient safety across departments.
• Implemented training programs for new staff, fostering skill development and improving team performance.

• Co-founded and served as Chief Operations Officer for Illinois' first psychiatric home healthcare service, supporting up to 200 patients.
• Established comprehensive operational protocols to enhance patient care and service delivery.
• Led strategic planning initiatives to align services with community health needs.
• Implemented quality assurance measures, resulting in improved patient satisfaction ratings.

Commissioned as officer specialty to provide psychiatric care and support substance use disorder treatment.

• Dean's List 2021,2022,2023
• GPA3.93
• Ranked in Top 15% of class
• Extracurricular Activities: National Association of Health Care Executive, National Alliance on Mental illness
• Capstone Project: Mental Wellness for the disenfranchised, empowering the LGBTQAI Community though inclusion and non-bias acceptance. and culture shift