Brandon Herron
Kelliher,MN
Summary
Dedicated media professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
18
18
years of professional experience
Work History
Director, Integrated Client Services
Novus Media, Inc.
08.2021 - 10.2023
- Provide strategic leadership to team of five with oversight of 15 clients with annual media revenue exceeding $75MM with growth in expanding capabilities across multiple channels and services
- Develop strategic business solutions and media plans for range of Fortune 500 companies spanning many categories
- Lead cross-functional teams to develop strategic media plans by analyzing research and data to pull out relevant insights. Clearly communicate strategies both internally and externally
- Oversee sales and margin forecasting and performance reporting for all accounts to ensure monthly, quarterly and annual goals are met
- Maintained and nurtured relationships with key client contacts at all management levels, including C-suite through regular, face-to-face interaction and lead quarterly business reviews
- Monitored and coordinated workflows to optimize resources
- Formed strategic partnerships and connected with potential clients to drive business development
Supervisor, Integrated Client Services
Novus Media, Inc.
10.2008 - 07.2021
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Developed and managed print and digital strategies for multiple clients across retail, agency and direct response categories
- Provided ongoing strategic vision while proactively finding and presenting new ways to drive traffic, sales and profits for client's business
- Guided workflow between internal teams to meet client campaign objectives
- Successfully onboarded twelve new accounts and media agencies
- Coordinated multiple, ever-changing projects with competing deadlines among diverse clients
- Managed and developed Account Executive, providing opportunities for client engagement and project ownership
- Evaluated employee performance and coached and trained to improve weak areas.
Account Executive
Novus Media, Inc.
04.2007 - 09.2008
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gathered intelligence via research, analysis and other strategic support materials
- Sought out new opportunities to grow client business and provided necessary POVs and strategic recommendations
Account Assistant
Novus Media, Inc.
10.2005 - 03.2007
- Responsible for entering customer order details into system with extreme detail and accuracy.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Generated financial reports and summaries for management review.
- Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
Education
Bachelor of Arts - Marketing Management
University of St. Thomas
Saint Paul, MN05.2005
Skills
- Strategies and Goals
- Financial Management
- Verbal and Written Communication
- Strategic Planning
- Competitive Analysis
- Market Analysis
- Project Management
- Thought Leadership
Timeline
Director, Integrated Client Services
Novus Media, Inc.
08.2021 - 10.2023
Supervisor, Integrated Client Services
Novus Media, Inc.
10.2008 - 07.2021
Account Executive
Novus Media, Inc.
04.2007 - 09.2008
Account Assistant
Novus Media, Inc.
10.2005 - 03.2007
Bachelor of Arts - Marketing Management
University of St. Thomas
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