Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Jacqueline Ballesteros

San Bernardino,CA

Summary

Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Outgoing and friendly delivering customer service and administrative excellence. Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Quick-thinking and hardworking individual with commitment to effective communication.

Overview

4
4
years of professional experience

Work History

Tax Receptionist

Burks & Co Tax Service
Colton, CA
02.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

McDonald's Crew Member

McDonald's Fast Food Restaurant
San Bernardino, CA
09.2021 - Current
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.
  • Managed over 200 customers per pay

Education

No Degree - Psychologist

San Bernardino Valley College
San Bernardino, CA
05.2022

High School Diploma -

Middle College High School
San Bernardino, CA
05.2022

Skills

  • Multitasking and Prioritization
  • Courteous and Professional
  • Reliable and Punctual
  • Prioritization and Time Management
  • Positive Attitude and Energetic
  • Lobby Maintenance
  • Conflict Resolution
  • Inventory Restocking
  • Food Preparation and Safety
  • Interactive Communication Skills
  • Beverage preparation
  • Stocking and replenishing
  • Food running
  • Performance improvement
  • Cash Handling
  • Customer engagement
  • Cleaning and organization
  • Cash register operation
  • Tax Filings

Hobbies

My hobbies include drawing on my spare time, Listening to music to relieve stress, meditation to keep calm, watching Anime for enjoyment, and spending quality time with my family.

Languages

Spanish
Native or Bilingual

Timeline

Tax Receptionist

Burks & Co Tax Service
02.2022 - Current

McDonald's Crew Member

McDonald's Fast Food Restaurant
09.2021 - Current

No Degree - Psychologist

San Bernardino Valley College

High School Diploma -

Middle College High School

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Jacqueline Ballesteros