Jacqueline Baskerville
Willis
Summary
Compassionate Social Worker with background in child welfare and family services. Demonstrated success in case management, crisis intervention, and strategic planning. Strong communication skills with ability to build rapport and trust among diverse client populations. Kind and respectful professional with demonstrated conflict-resolution skills and strong decision-making abilities. Experienced mental health professional utilizing a combination of holistic and cognitive approaches to facilitate healing.
Overview
29
29
years of professional experience
Work History
Behavorial Health Specialist
Detroit Police Department - Crisis Intervention Team
Detroit
07.2024 - Current
- Provided crisis intervention support to individuals experiencing mental health emergencies.
- Collaborated with law enforcement, physicians, social workers, and other health care providers to assess and address behavioral health needs.
- Documented interactions and interventions in compliance with departmental policies.
- Participated in training sessions to enhance crisis response techniques and strategies.
- Engaged community resources to support ongoing client care and recovery efforts.
Paraprofessional
Edtec Central LLC
Detroit
03.2018 - Current
- Life skills paraprofessional for adjudicated incarcerated youth.
- Assisted teachers in implementing classroom activities and lesson plans.
- Supported students with individual learning needs and emotional challenges.
- Collaborated with special education teams to develop tailored support strategies.
- Maintained a safe and respectful classroom atmosphere for all students.
- Participated in training sessions to enhance teaching techniques and strategies.
Social Work Clinician
Team Mental Health
Westland
07.2021 - 12.2021
- Provided individual therapy to clients with diverse mental health needs.
- Facilitated group therapy sessions to promote client engagement and support.
- Developed treatment plans in collaboration with multidisciplinary teams.
- Maintained accurate and confidential client records in compliance with regulations.
- Participated in weekly case conferences with other clinicians to discuss progress of clients' treatment plans.
Social Worker
Detroit Police Department – Victim Assistance Program
Detroit
07.2018 - 07.2021
- Provided in-person/telephone crisis intervention and emotional support to victims of crime and trauma.
- Developed safety plans for victims facing ongoing threats or violence.
- Collaborated with law enforcement to ensure victim rights are upheld.
- Maintained confidential client records in compliance with regulations.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
CPS Specialist
State of Michigan – Children’s Protective Services/Foster Care
Detroit
05.2011 - 11.2017
- Initiated and coordinated child protective services investigations, including interviewing family members, assessing safety risks, and making recommendations to supervisors, including court intervention if substantiated for abuse and neglect.
- Conducted home visits with families to assess the safety of children in their homes and provide resources for parents.
- Maintained detailed records of all interactions with clients and casework activities according to agency policy.
- Collaborated with families to develop appropriate service plans for children in care.
- Facilitated regular meetings with community partners to coordinate foster care services.
Social Worker
John D. Dingell Veterans Affairs Medical Central Suicide Prevention
Detroit
09.2010 - 05.2011
- Responsible for intake, case management, and discharge planning.
- Interface with various disciplines to ensure appropriate services of inpatient/after care for patients.
- Facilitate individual and group therapy sessions for veterans and provide community resources.
- Utilize rapport building, active listening skills, and empathy when engaging with clients.
Juvenile Youth Specialist
Salvation Army Denby Center – Youth Specialist
Detroit
04.2008 - 05.2010
- Developed engaging youth programs to promote social skills and emotional well-being.
- Provided youth with transportation for school, doctor appointments, court, and other various activities.
- CPR training, distribution of medications, and completed daily log sheet for all residents.
- Facilitated group sessions focusing on topics such as conflict resolution, self-esteem building.
- Developed relationships with families through home visits and outreach efforts.
- Collaborated with school personnel, parents and guardians, community resources and other professionals to ensure best outcomes for the youth.
Corporate Travel Consultant
BCD Travel, Southfield, MI
Southfield
03.1997 - 08.2008
- Provide/manage travel services to ensure cost-efficient travel for corporate clients.
- Coordinated itineraries and accommodations to meet client preferences and budgets.
- Worked with groups, couples and executive clients to arrange travel arrangements.
- Booked transportation, coordinated schedules and organized conferences and meetings for business professionals.
Education
Master of Social Work -
Wayne State University
Detroit, MI05.2011
Bachelor of Social Work -
Madonna University
Livonia, MI05.2010
Skills
- Crisis intervention
- Behavioral assessment
- Treatment planning
- Group therapy facilitation
- Case documentation
- Case management
- Conflict resolution
- Collaboration with agencies
- Effective communication
- Individual counseling
Affiliations
Greek Affiliation – Gamma Phi Delta Sorority Inc.
Timeline
Behavorial Health Specialist
Detroit Police Department - Crisis Intervention Team
07.2024 - Current
Social Work Clinician
Team Mental Health
07.2021 - 12.2021
Social Worker
Detroit Police Department – Victim Assistance Program
07.2018 - 07.2021
Paraprofessional
Edtec Central LLC
03.2018 - Current
CPS Specialist
State of Michigan – Children’s Protective Services/Foster Care
05.2011 - 11.2017
Social Worker
John D. Dingell Veterans Affairs Medical Central Suicide Prevention
09.2010 - 05.2011
Juvenile Youth Specialist
Salvation Army Denby Center – Youth Specialist
04.2008 - 05.2010
Corporate Travel Consultant
BCD Travel, Southfield, MI
03.1997 - 08.2008
Master of Social Work -
Wayne State University
Bachelor of Social Work -
Madonna University