Jacqueline Bell
Florence,KY
Summary
Dynamic professional with extensive experience in warehouse operations and customer service, notably at Coach. Proven track record in quality control and inventory management, enhancing efficiency and team collaboration. Recognized for exceptional problem-solving abilities and a strong commitment to safety and professionalism, consistently exceeding performance targets.
Overview
19
19
years of professional experience
Work History
Bagger
Winn-Dixie Stores Inc.
Jacksonville, FL
02.2007 - 10.2008
- Collaborated with team to efficiently bag groceries, ensuring customer satisfaction and timely service.
- Maintained cleanliness and organization of bagging area, promoting a safe working environment.
- Assisted customers with product inquiries, delivering exceptional service and enhancing store experience.
- Trained new employees on proper bagging techniques and safety protocols for operational efficiency.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted customers by escorting and placing grocery bags in vehicles.
Manager
City Of Jacksonville
Jacksonville, Fl
06.2007 - 09.2013
- Supervised daily pool operations, ensuring adherence to safety and sanitation standards.
- Monitored water quality and chemical levels to maintain optimal swimming conditions.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Managed budget allocations efficiently, ensuring pool operated within financial targets.
Warehouse Supervisor
Coach
Jacksonville, FL
02.2009 - 04.2011
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on operational procedures and equipment usage.
- Conducted regular performance evaluations, providing feedback to improve team efficiency.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Warehouse Team Leader
Football Fanatics Warehouse
Jacksonville, FL
05.2011 - 01.2012
- Supervised daily warehouse operations, ensuring compliance with safety regulations and company policies.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
- Oversaw daily operations and shipping and handling processes.
- Acted as liaison between company departments and warehouse teams.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assisted in receiving, stocking and distribution of merchandise.
Call Center Team Lead
Football Fanatics
Jacksonville, FL
01.2012 - 08.2014
- Led team of customer service representatives to enhance performance and drive engagement.
- Implemented training programs resulting in improved staff knowledge and customer satisfaction.
- Streamlined call routing processes, reducing average wait times for customers.
- Monitored key performance indicators to identify trends and develop action plans for improvement.
Warehouse Worker
Pitney Bowes
Hebron, KY
02.2020 - 08.2020
- Collaborated with team members to streamline order picking processes, enhancing overall productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Warehouse Worker
NorAm International
Hebron, KY
09.2020 - 05.2021
- Trained new employees on safety protocols and operational procedures, fostering a culture of compliance and efficiency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Rework Operator
Jabil
Florence, KY
01.2025 - 10.2025
- Operated machinery to rework defective products and ensure quality standards.
- Conducted routine inspections of materials and equipment for compliance with regulations.
- Documented rework processes and maintained accurate records for quality assurance audits.
- Maintained accurate records of rework activities, ensuring traceability and compliance with company requirements.
- Performed complex rework tasks using specialized tools such as microscopes, tweezers, and soldering irons to ensure precision workmanship.
- Exceeded production targets through diligent time management and effective prioritization of tasks.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FL06.2010
Medical Assisting Diploma - Medical Assistant
Everest
Jacksonville, FLSkills
- Professionalism
- Product inspection
- Quality control
- Time management abilities
- Inventory management
- Adaptability
- Written communication
- Shipment preparation
- Professional demeanor
- Problem-solving aptitude
- Detail orientation
- Self motivation
- Task prioritization
- Hand-eye coordination
- Equipment operation
- Team building
- Product packaging
- Team collaboration
- Organizational skills
- Customer relations skills
- Critical thinking
- Excellent communication
- Reliability
- Multitasking ability
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Teamwork
Timeline
Rework Operator
Jabil
01.2025 - 10.2025
Warehouse Worker
NorAm International
09.2020 - 05.2021
Warehouse Worker
Pitney Bowes
02.2020 - 08.2020
Call Center Team Lead
Football Fanatics
01.2012 - 08.2014
Warehouse Team Leader
Football Fanatics Warehouse
05.2011 - 01.2012
Warehouse Supervisor
Coach
02.2009 - 04.2011
Manager
City Of Jacksonville
06.2007 - 09.2013
Bagger
Winn-Dixie Stores Inc.
02.2007 - 10.2008
High School Diploma -
Terry Parker High School
Medical Assisting Diploma - Medical Assistant
Everest