Jacqueline Bird
Psychology Student
East Lansing,MI
Summary
I am a passionate psychology student at Michigan State University. I have been working numerous customer service jobs sense high school that have helped me grow people skills and composure under high stress environments. I am beyond interested in learning and experiencing as much as possible in the psychology field and gain research and life experience.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Bad Brads BBQ
Livonia, MI
11.2022 - Current
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Server
Leo's Coney Island - Msu
Livonia, MI
10.2024 - 06.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Study Abroad - Psychology
University of Roehampton
London, United Kingdom 05.2001 -
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI 05.2001 -
Bachelor of Arts - Psychology
Grand Valley State University
Allendale, MI 05.2001 -
High School Diploma -
Farmington High
Farmington MI 05.2001 -
Skills
Strong Work Ethic
Time Management
Problem-Solving
Psychology Courses
Customer Service for Diverse Personality Types
Timeline
Server
Leo's Coney Island - Msu
10.2024 - 06.2025
Customer Service Cashier
Bad Brads BBQ
11.2022 - Current
Study Abroad - Psychology
University of Roehampton
05.2001 -
Bachelor of Arts - Psychology
Michigan State University
05.2001 -
Bachelor of Arts - Psychology
Grand Valley State University
05.2001 -
High School Diploma -
Farmington High
05.2001 -
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