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Jacqueline Bugaj
Retail Store Manager
Berea,OHIO
Summary
Seasoned Store manger with 20 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
20
20
years of professional experience
4
4
Years of post-secondary education
Work History
Substitute Teacher, K-5
Berea City School District
Berea, OH
08.2022 - Current
- Upheld classroom routines to support student
environments and maintain consistent schedules. - Followed classroom plans left by class teacher to
continue student education and reinforce core
concepts. - Operated computers or audio-visual aids to
supplement presentations. - Maintained day-to-day classroom management and
discipline to promote learning initiatives. - Specifically requested to return for the 2023-24 school year.
Senior Stylist
Stitch Fix
Remote
05.2021 - Current
- Innovative and tech-savvy, strong writer who is quick to find creative solutions
- Passionate about helping clients look and feel their best.
- Established relationships that resulted in over
$500,000 in sales annually. - Manage timekeeping through Workforce.
- Proficient in Microsoft Office/Google Workspace/Slack/Workday.
- Creative in inspiring clients to try new fashion trends and build wardrobes that reflect their life and style
- Confident in making decisions quickly and sharing points of view
- Detail-oriented and innovative problem solver
- Self-starter who expertly manages schedule and exceeds goals
- Hosted stylist training sessions to advance product knowledge and boost sales and conversion skills
Store Manager
Justice
North Olmsted, Fairview Park & Strongsville, OH
09.2004 - 08.2020
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Analyzed and interpreted store trends with Matrix to facilitate planning.
- Managed, sourced through HRIS systems, hired and developed top talent to strengthen workflow and productivity.
- Established succession planning by training and mentoring more than 50 associates into leadership positions.
- Developed new store location from ground up by hiring and training efficient team.
- Achieved best year ever in top volume store by boosting sales volume by 13% in 2012 by implementing Selling with heart training program.
Education
Bachelor of Arts - Communications
Cleveland State University
Cleveland, OH 01.2021 - 05.2022
Skills
Relationship building and management
undefinedTimeline
Substitute Teacher, K-5
Berea City School District
08.2022 - Current
Senior Stylist
Stitch Fix
05.2021 - Current
Bachelor of Arts - Communications
Cleveland State University
01.2021 - 05.2022
Store Manager
Justice
09.2004 - 08.2020
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