Jacqueline Bush
Cincinnati,OH
Summary
Background includes administrative, financial and customer service experience. Knowledgeable about retail business processes and requirements. Advanced skills in Software Program.
Overview
26
26
years of professional experience
Work History
Cash Office Associate
Ross Dress For Less
07.2022 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Trained new employees on proper cash routines, procedures, and requirements.
Pharmacy Technician
Randstad/Kroger
10.2017 - 04.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
File Clerk
Fifth Third Bank
10.2010 - 08.2013
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Examined, categorized, and sorted incoming documents.
- Operated office equipment to scan and copy documents.
- Compiled, sorted and filed high volume of documents.
Customer Service Representative
Avaya Communications
03.1998 - 12.2001
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
High School Diploma -
Clark Academy
Cincinnati, OH06.1991
Skills
- Records Management
- Balance The Safe
- Daily Reporting
- Till in Registers
- Report Generation
- Cash Handling
- Sorting and Labeling
Timeline
Cash Office Associate
Ross Dress For Less
07.2022 - Current
Pharmacy Technician
Randstad/Kroger
10.2017 - 04.2018
File Clerk
Fifth Third Bank
10.2010 - 08.2013
Customer Service Representative
Avaya Communications
03.1998 - 12.2001
High School Diploma -
Clark Academy
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