Jacqueline Cadenas
San Jose,CA
Summary
Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.
Seasoned Nanny knowledgeable about optimal childcare methods for children. Coordinated participation in school activities, sports and other events with balanced approaches. Achieved parental goals while providing enjoyable experiences for children.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Swim Instructor
Waterworks Aquatics
Sunnyvale, CA
09.2021 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Prepared equipment before each class class and stored items promptly after classes.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Informed site director of concerns regarding health and safety of swim students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Family Nanny
Tushar Jain
San Jose, CA
03.2018 - 09.2021
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Traveled with families to care for children and allow parents private time.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Played games, worked on puzzles and read books to young children.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Taught children everyday skills and language.
Server
San Jose Country Club
San Jose, CA
05.2016 - 02.2018
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Psychology
University of California Santa Cruz
Santa Cruz06.2023
Associate of Arts - Behavioral Sciences
De Anza College
Cupertino06.2021
Skills
- Safety and Emergency Procedures
- Fitness Evaluations
- Fitness-Level Accommodations
- Small and Large Group Instruction
- Customer Service
- Parent Interaction
- Problem Solving
- Good Decision Making
Certification
CPR & First-Aid
Languages
Spanish
Native or Bilingual
Timeline
Swim Instructor
Waterworks Aquatics
09.2021 - Current
Family Nanny
Tushar Jain
03.2018 - 09.2021
Server
San Jose Country Club
05.2016 - 02.2018
Bachelor of Arts - Psychology
University of California Santa Cruz
Associate of Arts - Behavioral Sciences
De Anza College
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