Jacqueline Canas Perez
Blackstone,United States
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
19
19
years of professional experience
Work History
Sales Account Manager
Bluebird Graphic Solutions
Woburn, MA
01.2021 - Current
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed portfolio of 10 accounts totaling $3 million in sales.
- Negotiated prices, terms of sale and service agreements.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Director of Account Management
Poblocki Sign Company
Medway, MA
12.2014 - 07.2020
- Developed and fostered strong relationships with client stakeholders.
- Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
- Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
- Participated in contract negotiations and client close agreements.
Office Manager
Latin American Chaplain Association
Bellingham, MA
07.2008 - 11.2014
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
Practice Manager
P.O.S.T Physical Orthopedics
Brookline, MA
11.2002 - 06.2008
- Oversaw accounting, budgeting and financial reporting.
- Trained interns and newly hired team members on office procedures and computer system.
- Communicated closely with patients, ensuring medical information was kept private.
- Supervised team of 15 office personnel overseen three office locations.
Education
Bachelor of Science - Business Administration in The Public Sector
Phoenix University
Phoenix, AZ06.2015
Skills
- Client Needs Assessment
- Price Schedules
- New Business Opportunities
- Customer Service and Assistance
- Operating Procedures and Policies
- Employee Retention
- Bilingual (Spanish and English)
Timeline
Sales Account Manager
Bluebird Graphic Solutions
01.2021 - Current
Director of Account Management
Poblocki Sign Company
12.2014 - 07.2020
Office Manager
Latin American Chaplain Association
07.2008 - 11.2014
Practice Manager
P.O.S.T Physical Orthopedics
11.2002 - 06.2008
Bachelor of Science - Business Administration in The Public Sector
Phoenix University
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