Jacqueline Cardoza
El Paso
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales. Successful at sales growth, customer growth, budgets and goals.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Cricket talk4less Store Manager
Cricket Wireless
El Paso
03.2024 - Current
- Trained and mentored staff on customer service best practices and product knowledge.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Implemented sales strategies to drive engagement and promote new services.
- Conducted regular team meetings to communicate goals and performance expectations.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management and ensured accurate stock levels in the store.
Sales Representative
Metro by tmobile
El Paso
01.2023 - 03.2024
- Developed strong relationships with clients to understand their needs and preferences.
- Educated customers on product usage and maintenance to enhance satisfaction.
- Managed customer inquiries and resolved issues in a timely manner.
Manager
Sonic drive in
El Paso
06.2017 - 07.2022
- Managed inventory levels using company-specific tracking systems and tools.
- Trained new employees on company policies and operational procedures.
- Monitored staff performance and addressed issues.
Education
Irvin High School
El Paso, TexasSkills
- Sales strategies
- Cash handling
- Customer service
- Team building
- Goal setting
- Team building and leadership
- Vendor management
- Accurate cash handling
- Shift scheduling
- Inventory control
- Reliable
- Sales coaching
- Relationship building and management
- Goals and performance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cricket talk4less Store Manager
Cricket Wireless
03.2024 - Current
Sales Representative
Metro by tmobile
01.2023 - 03.2024
Manager
Sonic drive in
06.2017 - 07.2022
Irvin High School