Jacqueline Carlson
Torrington,Connecticut
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate fellow co-workers and student learning. Collaborates with fellow professionals to promote stimulating learning environment and work environment. Offers strong organizational and student and worker engagement skills.
Overview
3
3
years of professional experience
Work History
Server
DaCapo Restaurant
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Able to multi-task while keeping my focus on many different customers all at the same time.
- Worked under pressure and able to make quick precise decisions when needed.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Substitute Teacher, K-12
ESS/ Torrington Board Of Education
05.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and truenvironments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement sted performance.
Shift Leader/ Assistant Manager/ Store Manager
Dunkin' Donuts
09.2020 - 09.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Taught crew members all stations within an effective system and/or plan.
Education
High School Diploma -
Torrington High School
Torrington, CT06.2020
Skills
- Performance Improvement
- Conflict and Complaint Resolution
- Positive Reinforcement Strategies
- Instructional Strategies
- Safety Awareness
- Lesson Implementation
- Classroom Management Techniques
- Complex Problem-Solving
- Differentiated Instruction
- Operational Efficiency and Safety
- Customer Service and Rapport
Volunteer & Community Service
Torrington Antlers, Torrington Elks club, Torrington, CT, Volunteer.
Winding Trails, Mountain bike race, Farmington, CT, Volunteer.
Torrington Child Care Center, Torrington, CT, Volunteer.
Volunteer Work and Leadership Activities
- The Connecticut Association For Health, Physical Education, Recreation and Dance, Member.
- Society of Health and Physical Educators, Member.
- Antlers, Elks Club, Torrington, CT, Volunteer.
- Torrington Child Care, Torrington, CT, Volunteer.
- Winding trails, Farmington, CT, Volunteer.
Timeline
Server
DaCapo Restaurant
09.2023 - Current
Substitute Teacher, K-12
ESS/ Torrington Board Of Education
05.2023 - Current
Shift Leader/ Assistant Manager/ Store Manager
Dunkin' Donuts
09.2020 - 09.2023
High School Diploma -
Torrington High School
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