Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JACQUELINE CASTRO

Tustin,CA

Summary

Highly organized and detail-oriented worker, with a drive to exceed expectations. Conscientious and compassionate of others exhibiting active listening abilities and dedication to a positive learning environment. Ability to analyze data, develop strategies, and provide solutions to complex problems. Committed and seeks out to leverage skills and knowledge to contribute to team success.

Overview

5
5
years of professional experience

Work History

In-Home Caregiver

IHSS Public Authority
05.2023 - Current
  • Built trusting relationships by offering companionship and emotional support to patient while assisting with daily tasks.
  • Ensured safe environment by implementing fall prevention strategies.
  • Demonstrated excellent interpersonal skills while communicating with patient's family and other healthcare professionals.
  • Recognized emergency situations and implemented appropriate emergency procedures.
  • Adhered strictly to HIPAA guidelines when handling confidential information related to medical records.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships

Waitress

Olive Garden
05.2022 - 01.2023
  • Greeted and escorted guests to tables, fostering warm welcome.
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
  • Contributed positively to team atmosphere in order to promote an enjoyable work environment through positive reinforcement
  • Demonstrated excellent customer service skills while working in a fast-paced environment.

Shift Supervisor

Wendy's
01.2018 - 12.2022
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Complied with company standards and policies, setting example for team members.
  • Managed store closing and opening procedures to ensure safety and security.
  • Participated in leadership meetings to develop new policies and procedures.

Education

Bachelor of Arts - Liberal Studies

California University of Long Beach
Long Beach
05.2024

High School Diploma -

Tustin High School
Tustin, CA
05.2019

Skills

  • Active Listening
  • Preventative Care Education
  • Positive Reinforcement Strategies
  • Compassionate Patient Care
  • Clear Public Speaking Skills

Accomplishments

  • CSULB President's Honor List 2023
  • CSULB Multiple Subject Credential Scholarship 2023
  • W.R. Nelson Alumni Scholarship 2019
  • Big Brothers Big Sisters Leadership Summit 2018

Timeline

In-Home Caregiver

IHSS Public Authority
05.2023 - Current

Waitress

Olive Garden
05.2022 - 01.2023

Shift Supervisor

Wendy's
01.2018 - 12.2022

Bachelor of Arts - Liberal Studies

California University of Long Beach

High School Diploma -

Tustin High School

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JACQUELINE CASTRO