Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Cavazos

McAllen

Summary

Highly motivated and dependable with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding and commitment to customer needs and conflict resolution, coupled with strong problem-solving abilities. Now seeking a position that offers growth opportunities. Aiming to build positive customer relationships, focus on team collaboration, and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Server

Hans Katsuya
06.2022 - 04.2023
  • Provided exceptional customer service by attentively addressing guest inquiries and needs.
  • Maintained cleanliness and organization of dining area, ensuring welcoming environment for patrons.
  • Assisted in taking food and beverage orders, accurately relaying requests to kitchen staff.
  • Collaborated with team members to deliver timely service during peak hours, enhancing efficiency.

Barista

Reserva Coffee Roasters
06.2023 - 12.2023
  • Prepared high-quality coffee beverages following established recipes and techniques.
  • Maintained cleanliness and organization of workstations to ensure efficient operations.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated espresso machines and brewing equipment with precision and care.

Registered Behavior Technician

Active Minds Behavioral Health
02.2025 - Current
  • Implemented individualized treatment plans to enhance clients' behavioral skills and emotional regulation.
  • Assisted in collecting and analyzing data to track client progress and adjust strategies accordingly.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for clients with diverse needs.
  • Developed and maintained positive relationships with clients, fostering trust and engagement during sessions.

Education

Biology

The University of Texas Rio Grande Valley
Edinburg, TX
12-2024

Skills

  • Critical thinking abilities
  • Customer relations
  • Conflict resolution
  • Adaptability and flexibility
  • Team collaboration
  • Hospitality and accommodation
  • Positive and professional
  • Problem solving
  • Communication skills
  • Time management

Timeline

Registered Behavior Technician

Active Minds Behavioral Health
02.2025 - Current

Barista

Reserva Coffee Roasters
06.2023 - 12.2023

Server

Hans Katsuya
06.2022 - 04.2023

Biology

The University of Texas Rio Grande Valley