Jacqueline Chin
Hempstead
Summary
Dynamic Training Specialist with GEICO, adept at developing impactful training programs and evaluating their effectiveness. Skilled in e-learning platforms and cross-cultural training, I enhance employee performance through tailored coaching and comprehensive resources, fostering individual growth and organizational success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Training Specialist/Underwriting/Customer Service
GEICO, Government Employees Insurance
06.2000 - Current
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
Education
High School Diploma -
Durham College
Kingston, Jamaica WISkills
- Learning management systems
- E-learning platforms
- Training program development
- Training program design
- Training evaluation
- Cross-cultural training
- Online training experience
- Classroom expertise
Certification
- OSHA Certified
- Microsoft Office Specialist (MOS) Certification
- Six Sigma Certification
- [State] Driver's License, NY
- Nursing Assistant Certificate
Timeline
Training Specialist/Underwriting/Customer Service
GEICO, Government Employees Insurance
06.2000 - Current
High School Diploma -
Durham College
Similar Profiles
Pamela ParknowitzPamela Parknowitz
Insurance Agent at GEICO, Government Employees InsuranceInsurance Agent at GEICO, Government Employees Insurance
Myles NelsonMyles Nelson
Boat Claims and Towing Quality Control at GEICO, Government Employees InsuranceBoat Claims and Towing Quality Control at GEICO, Government Employees Insurance
Sharon MartinezSharon Martinez
Licensed Insurance Agent at GEICO, Government Employees InsuranceLicensed Insurance Agent at GEICO, Government Employees Insurance