Jacqueline Conaway
Wilmington,US
Summary
Enthusiastic , detail-oriented health care professional offering over 11 years of success in roles as caregiver, teacher, and Medical Assistant dedicated to upholding company polices , standards, and best practices. Extensive experience evaluating one on one relationships , administer medications , taking vitals and writing reports. Dependable, patient-focused leader who is exceptional working well with others, communication, and relationship management skills.
Overview
11
11
years of professional experience
Work History
Donor Center Technician
Immunotek Bio Centers
06.2024 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Responded promptly to donor inquiries and concerns, demonstrating empathy and understanding to resolve any issues that arose.
- Developed strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
- Contributed to increased donation rates by effectively educating donors on the importance of regular donations.
- Strengthened quality control measures by consistently adhering to established guidelines and best practices during all donation procedures.
Medical Assistant
B&K Temp Nursing
10.2013 - 06.2024
- Clean and sterilize instruments and dispose of contaminated supplies
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Change dressings on wounds
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Clean and sterilize instruments and dispose of contaminated supplies
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Optimized inventory management, ensuring timely availability of products for customers.
Education
Medical Assisant -
Cittone Institute
Philadelphia, Pennsylvania10.2003
High School Diploma -
Brandwine High school
Wilmington, Delaware06.2001
Skills
- Reading Charts
- Recording Vitals
- Taking Vitals
- Taking blood
Timeline
Donor Center Technician
Immunotek Bio Centers
06.2024 - Current
Medical Assistant
B&K Temp Nursing
10.2013 - 06.2024
Medical Assisant -
Cittone Institute
High School Diploma -
Brandwine High school
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