JACQUELINE CORREA-CORTEZ
Sturgis
Summary
College student with hands-on experience in pharmacy operations, patient support, and customer service with strong attention to detail and clear communication,
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
06.2025 - Current
- Dispensed medications accurately, ensuring compliance with regulatory standards and safety protocols.
- Assisted pharmacists in managing inventory levels, including ordering and restocking medications as needed.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records, documenting medication dispensing and interactions consistently.
Patient Care Assistant
Bronson Methodist Hospital
09.2023 - 01.2025
- Provided hands-on patient care including bathing, feeding, mobility assistance, and monitoring vital signs, ensuring comfort and safety in a fast-paced healthcare environment
- Supported nurses by reporting changes and maintaining patient records
- Maintained active Basic Life Support (BLS) certification
Sales Associate
Walmart
11.2020 - 06.2023
- Zoned assigned areas to maintain visual standards and improve customer shopping experience
- Collaborated with team members to unload trucks, stock inventory, and set up seasonal displays efficiently
- Watered, pruned, and maintained plants to ensure healthy, appealing displays in the Garden Center
- Operated register, processed payments, and handled returns with accuracy and professionalism
- Managed fitting room operations by assisting customers, organizing clothing, and monitoring item counts in Apparel Department
Intern
Center for Health and Wellness
01.2022 - 05.2022
- Assisted with paper charting and documentation to support accurate patient records and clinic workflow
- Observed clinical procedures and patient care, gaining hands-on insight into healthcare operations and best practices
- Assisted with rooming patients by taking vital signs and recording their reason for visit, ensuring accurate information for healthcare providers
Education
Undergraduate - College of Health and Human Services
Western Michigan University
Kalamazoo, MI08.2022
High School Diploma -
Sturgis High School
Sturgis, MI06.2022
Skills
- Bilingual Spanish
- Customer Service
- Problem-solving skills
- Supply restocking
- BLS Certification
- Patient Care
- Merchandising
- Confidentiality and HIPAA
- Team collaboration
Affiliations
- DELTA TAU LAMBDA SORORITY, INCORPORATED
- New Member Educator | Risk Manager | Community Service Chair
- Organized and executed chapter events promoting sisterhood, cultural awareness, and community service
- Educated members on safety protocols and compliance to maintain a secure and respectful sorority environment
- Built partnerships with community groups to create meaningful and sustained service opportunities
- LATINO STUDENT ALLIANCE
- Vice President | Western Student Association Representative
- Led event planning efforts, coordinating logistics and programming for cultural and educational activities
- Secured sponsorships and funding through outreach to local businesses and campus organizations
- Built and maintained networks with students, alumni, and community partners to strengthen organization impact
- USHLI
- United States Hispanic Leadership Institute (USHLI)
National Conference Attendee (2023,2024,& 2025) | Leadership & Civic Engagement Leadership Development Program - Grassroots Leadership Development Program (2023,2024,& 2025)
Timeline
Pharmacy Technician
CVS Pharmacy
06.2025 - Current
Patient Care Assistant
Bronson Methodist Hospital
09.2023 - 01.2025
Intern
Center for Health and Wellness
01.2022 - 05.2022
Sales Associate
Walmart
11.2020 - 06.2023
Undergraduate - College of Health and Human Services
Western Michigan University
High School Diploma -
Sturgis High School