Summary
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Jacqueline Coty

Jacqueline Coty

Donor Care Specialist
Carson City,NV

Summary

Dynamic Donor Care Specialist with a proven track record at Vitalant, excelling in donor relationship management and compliance. Recognized for enhancing community engagement and streamlining processes. Adept at multitasking and fostering teamwork, while ensuring safety and quality in donor eligibility evaluations. Strong communicator with critical thinking skills.

Work History

Donor Care Specialist

Vitalant
08.2018 - Current
  • Facilitated donor recruitment efforts to enhance community engagement and retention.
  • Streamlined donor screening processes, ensuring compliance with health and safety regulations.
  • Determined eligibility of prospective donors based upon evaluation of health history and physical findings.

Donor Care Specialist

Cascade Regional Blood Services
10.2012 - 08.2018
  • Led training sessions for new staff on donor care protocols and best practices.
  • Led the fleet of busses for blood drives, including scheduling maintenance, cleanliness, and coordinating between blood drives.
  • Determined eligibility of prospective donors based upon evaluation of health history and physical findings.

Store Manager

STARBUCKS COFFEE COMPANY
03.2003 - 05.2012
  • Led daily operations, ensuring exceptional customer service and product quality.
  • Trained and mentored team members, fostering a collaborative and efficient work environment.
  • Developed and implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends, driving strategic decisions for promotional campaigns.

Education

Associate of Arts - General Studies

Lake Tahoe Community College
South Lake Tahoe, CA

No Degree - 911 Dispatching

Western Nevada College
Carson City, NV

Skills

  • Donor relationship management
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Phlebotomy
  • Inventory control
  • Adaptability

Certification

  • MLA - Medical Laboratory Assistant
  • Licensed Phlebotomist 14 years experience
  • CPR Certified


Timeline

Donor Care Specialist

Vitalant
08.2018 - Current

Donor Care Specialist

Cascade Regional Blood Services
10.2012 - 08.2018

Store Manager

STARBUCKS COFFEE COMPANY
03.2003 - 05.2012

Associate of Arts - General Studies

Lake Tahoe Community College

No Degree - 911 Dispatching

Western Nevada College

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Jacqueline CotyDonor Care Specialist