Damien Flores
San Antonio,TX
Summary
Compassionate donor care specialist known for his ability to adapt and multitask in fast pace settings or working alone, and abilities to conversate with donors of all types. Trained in everything expected of a donor care specialist 2 even going beyond and assisting new techs with anything they need. excels in maximizing donor collections, along with teamwork and problem solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Donor Care Specialist II
South texas blood and tissue
San Antonio, TX
01.2023 - Current
- Follow safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Educate donors regarding the procedure and answered any questions they had.
- Collect whole blood, platelet, TRT, and discard units on a daily basis within SOP standards.
- Help mentor new staff on tasks such as data entry and lab data, along with the daily chores.
- Assist with adjustments and difficult sticks.
- Help donors who are having mild-severe reactions.
- Assist with WB and PLT mobile drives when needed.
Retail Sales Associate
JCPenney
San Antonio, Texas
03.2021 - 10.2022
- Processed returned merchandise according to company policies.
- Assisted customers with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
- Operated fitting rooms and the surrounding areas.
- Sized suits and other clothing for customers.
Photo Sales
SeaWorld
San Antonio, Texas
12.2019 - 03.2020
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
Ride Operator
SeaWorld
San Antonio, Texas
06.2017 - 09.2017
- Collaborated with team members to ensure smooth operation of all attractions.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Ensured the safety of all guests while on or near attractions.
Education
Phlebotomy Certification - Phlebotomy, EKG, Medical Laboratory
Lamson Institute
San Antonio10-2022
High School Diploma -
John Paul Stevens
San Antonio, TX06-2019
Skills
- Strong multi-tasking abilities
- Ability to delegate and assist fellow techs
- Donor relationship management
- Training on all collection types
- Time management abilities
- Problem-solving abilities
Affiliations
- I play guitar and bass in my free time, mainly playing metal but branches out to jazz from time to time.
- I used to study lots of languages mainly for fun. I used to study korean, dutch, arabic. And every now and then I brush up on my japanese skills.
Certification
- Phlebotomy certification received in 2022.
- CPR certification received in 2022.
Accomplishments
- Held a 50% concurrent rate for all my PLT collections for the month of may.
- Held a 98% FTR multiple months running.
Timeline
Donor Care Specialist II
South texas blood and tissue
01.2023 - Current
Retail Sales Associate
JCPenney
03.2021 - 10.2022
Photo Sales
SeaWorld
12.2019 - 03.2020
Ride Operator
SeaWorld
06.2017 - 09.2017
Phlebotomy Certification - Phlebotomy, EKG, Medical Laboratory
Lamson Institute
High School Diploma -
John Paul Stevens
Similar Profiles
Anthony NavarroAnthony Navarro
Phlebotomist at South Texas Blood and TissuePhlebotomist at South Texas Blood and Tissue
Annie PrescottAnnie Prescott
Sr. Manager, Quality Systems Administration at South Texas Blood and Tissue Center/BBGSr. Manager, Quality Systems Administration at South Texas Blood and Tissue Center/BBG
Sofia GallegosSofia Gallegos
Student Volunteer at South Texas Blood & TissueStudent Volunteer at South Texas Blood & Tissue
Jack EllingwoodJack Ellingwood
Day Dry Runner at Labatt Food ServiceDay Dry Runner at Labatt Food Service
Janet De La CerdaJanet De La Cerda
Sr. Staffing Coordinator at AmazonSr. Staffing Coordinator at Amazon