Jacqueline Cruz
Cedar Park,TX
Summary
Medical Assistant and Administrative Professional with 11+ years of proven experience in customer service, administrative support, and medical billing/coding. Possess a comprehensive background in insurance billing and verification, medical coding, and regulatory compliance derived from formal educational training. Accomplished measurable results while performing in dynamic and fast-paced environments. Career supported by a Medical Assisting Certificate from Ventura College and a Medical Billing and Insurance Certificate from West Valley Occupational Center. Knowledgeable in schedule, records and front desk management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistance-Front Office
ABSOLUTE DERMATOLOGY & MEDI-SPA
01.2019 - Current
- Scanning pertinent patient information into EMR including patient authorizations
- Utilize medical office software to schedule new and follow-up appointments for patients
- Managing and fax medical records and progress notes
- Verifying insurances for new patients & established
- Scheduling procedures.
Medical Assistance Front & Back Office
CAPITAL ENDOCRINE & DIABETES - Cedar Park, TX
01.2018 - 12.2019
- Answer phones and schedule appointments for New Patients & Established
- Explain treatment procedures, medications, or doctor's instructions to patient's
- Record data in EMR and communicating patient concerns with physician
- Scheduling meeting with pharmaceutical reps
- Checking in and outpatients, and scheduling appointments
- Collect all co-pays and insurance verification prior to appointment scheduling.
Pharmacy Technician - Externship
WALGREENS PHARMACY - Anaheim, CA
01.2018 - 12.2018
- Fills Rx orders with speed and accuracy, counting the proper number of pills, labeling, adding correct auxiliary labels
- Restocking shelves, making sure medications are alphabetized and in proper order, rotation of medication
- Recall list for our customers regarding the medications
- Changed NDC on pharmacy computer software
- Filled controlled substance C11 drugs.
Medical Assistance- Front Office
COASTAL DERMATOLOGY & PLASTIC SURGERY - Huntington Beach, CA
01.2016 - 12.2018
- Input new patients' demographics into EMR software
- Answer phones and schedule appointments for New Patients & Established
- Verify Insurances prior
- Prepare super bills and charts for Drs
- Chronological order
- Preparing charts, super bills and pre-admission and consent forms.
Education
Pharmacy Technician -
NOCE College
Anaheim, CA01.2018
Certificate -
Ventura College
Ventura, CA01.2015
Ventura High School
Ventura, CA01.1990
Skills
- EMR Systems
- Accounting Software
- Insurance Verification
- Medical Records
- Communication skills
- Microsoft Office
- Pharmacy Technician Experience
- Medical Scheduling
- Data Entry
- HIPAA Compliance
Certification
Medical Billing Certification
Languages
French
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assistance-Front Office
ABSOLUTE DERMATOLOGY & MEDI-SPA
01.2019 - Current
Medical Assistance Front & Back Office
CAPITAL ENDOCRINE & DIABETES - Cedar Park, TX
01.2018 - 12.2019
Pharmacy Technician - Externship
WALGREENS PHARMACY - Anaheim, CA
01.2018 - 12.2018
Medical Assistance- Front Office
COASTAL DERMATOLOGY & PLASTIC SURGERY - Huntington Beach, CA
01.2016 - 12.2018
Pharmacy Technician -
NOCE College
Certificate -
Ventura College
Ventura High School
Medical Billing Certification
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