Jacqueline D'Aunno
Port Saint Lucie,FL
Summary
Results-driven beauty professional with a demonstrated record of success in building successful teams and managing profitable operations. Encouraging manager and analytical problem-solver with talents for leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. I am passionate about continuing education in the fields of beauty and wellness.
Overview
24
24
years of professional experience
Work History
Salon Owner/Operator
Hello Beautiful, LLC
06.2020 - Current
- Manage salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Manage salon scheduling and inventory.
- Ensure compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through marketing, exceptional service and consistent follow-up communication.
- Focus on cultivating strong client relationships,which result in high levels of customer satisfaction and repeat business.
Salon Owner/Operator
Bella Hair Studio, LLC
01.2014 - 06.2020
- Developed and managed a 5-star salon which focused on top-tier quality and customer experiences.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Consistently maintained a clean, organized, professional and welcoming environment for clients and staff members alike.
- Trained and mentored a team of 10 stylists and implemented strong practices to enhance overall performance and achieve optimal results.
- Oversaw day-to-day operations, including inventory management, scheduling, and finances.
Stylist
Fusion Aveda Salon & Spa
07.2011 - 12.2013
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Paralegal
Previous Employers
07.2000 - 12.2010
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Education
Cosmetology
Port Saint Lucie Beauty Academy
Port Saint Lucie, FL06.2011
Business
Montclair State University
Montclair, NJ06.2000
Associate of Science - Legal
Berkeley College of Business
Woodland Park, NJ06.1997
Skills
- Bilingual - Fluent in Spanish/English
- Employee Training
- Team Leadership
- Salon Marketing
- Adherence to Deadlines and Budget
- Inventory Management
- Business Development
- Excellence in Customer Service and Retention
Languages
Spanish
Native or Bilingual
Timeline
Salon Owner/Operator
Hello Beautiful, LLC
06.2020 - Current
Salon Owner/Operator
Bella Hair Studio, LLC
01.2014 - 06.2020
Stylist
Fusion Aveda Salon & Spa
07.2011 - 12.2013
Paralegal
Previous Employers
07.2000 - 12.2010
Cosmetology
Port Saint Lucie Beauty Academy
Business
Montclair State University
Associate of Science - Legal
Berkeley College of Business
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