Jacqueline Dosch
Chester,VA
Summary
Adept at strategic planning and execution, I significantly increased profits at Trans Service Team USA through efficiency improvements and cost savings. My problem-solving abilities and adaptability, honed across roles from Vice President of Operations to Unit Supply Specialist, ensure operational excellence and robust team leadership.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Vice President of Operations
Trans Service Team USA
04.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased company profits through performance optimization strategies and efficiency improvements.
Supply Technician
Defense Logistic Agency
11.2017 - 03.2022
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Resolved discrepancies between purchase orders and invoices promptly, ensuring accurate billing information was maintained.
- Conducted regular inventory audits to maintain accurate records and reduce discrepancies in stock levels.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Responded promptly to supply requests from various departments, ensuring operational needs were met efficiently.
- Provided cross-training to staff, ensuring continuity in supply operations.
- Verified clerical computations against physical count of stock to adjust errors in computations.
Administrative Assistant
ADD Trier
03.2016 - 10.2017
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Ensured vehicles were maintained according to manufacturer guidelines by scheduling regular inspections, repairs, and preventive maintenance services.
- Assisted dispatchers with coordinating pickups and drop-offs for maximum efficiency while maintaining strict adherence to deadlines.
- Optimized fleet utilization by regularly analyzing route efficiency and making necessary adjustments based on real-time data.
- Developed strong relationships with clients through excellent communication skills, ensuring repeat business opportunities.
- Reduced scheduling errors by meticulously managing driver schedules, routes, and vehicle maintenance plans.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Facilitated timely deliveries with accurate data entry and diligent tracking of shipment progress.
Administrative Assistant
Malerbetrieb Schlosser
09.2014 - 02.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Unit Supply Specialist
US Army
04.2013 - 07.2014
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Maintained automated system for tracking group supplies and equipment.
- Planned and conducted annual section training.
- Oversaw budget planning for unit supplies, making cost-effective decisions that maximized resources while meeting operational needs.
- Ensured accurate forecasting of supply requirements through close collaboration with unit leaders and knowledge of operational plans.
- Managed the issuance and receipt of supplies, ensuring accurate record-keeping and accountability.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
- Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions.
- Resolved discrepancies in inventory records through diligent investigation and communication with relevant parties.
- Oversaw supply requests, accountability, and receipts.
- Coordinated transportation logistics for the movement of supplies between units or locations as needed.
- Collaborated with cross-functional teams to address logistics challenges, improving overall unit efficiency.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Education
Bachelor - Logistics And Transportation
Dekra
Kaiserslautern Germany07-2019
Skills
- Strategic planning and execution
- Cost analysis and savings
- Operations oversight
- Facilities management
- Problem-solving abilities
- Manage operations
- Policy/program development
- Reliability
- Multitasking
- Adaptability
Languages
German
Native or Bilingual
Timeline
Vice President of Operations
Trans Service Team USA
04.2022 - Current
Supply Technician
Defense Logistic Agency
11.2017 - 03.2022
Administrative Assistant
ADD Trier
03.2016 - 10.2017
Administrative Assistant
Malerbetrieb Schlosser
09.2014 - 02.2016
Unit Supply Specialist
US Army
04.2013 - 07.2014
Bachelor - Logistics And Transportation
Dekra
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