Jacqueline Downs

• Trained and motivated employees to perform daily business functions.
• Recruited, hired, and trained initial personnel, working to establish key internal functions
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reported issues to higher management with great detail.
• Interacted well with customers to build connections and nurture relationships.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Responded to customer calls as able or in order of call received to resolve issues and answer questions.
• Created detailed reports for management to track performance and sales.
• Sold insurance products including, Auto, Home, and Commercial to existing and new clients to reach sales targets.
• Assisted Customers with Policy maintenance through out policy term and processed endorsements
• Took insurance payments regularly by phone and in-person

on each policy

• Prepared paperwork for title transfers and various applications

• Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
• Maintained Sunday School area through providing decoration and literature.
• Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
• Led faith-based life to provide example for students between ages 4 and 11 years of age.
• Also on certain days took care of infants and toddlers providing diaper changes, constant supervision, and care for 3 years of age and under