Maggie Lorea
Summary
Hello! I'm Maggie, a passionate entrepreneur with a knack for creating exceptional experiences and ensuring smooth operations. Currently, I own and operate Boardyum in Coral Springs, FL, where I oversee accounting operations, manage daily activities, and enhance customer satisfaction through tailored business solutions. My strong organizational abilities keep everything running efficiently, and my marketing efforts have boosted brand recognition and sales.
I thrive in dynamic environments and always bring a positive attitude to my work.
Looking forward to contributing to a dynamic team and creating amazing experiences for clients and customers alike!
Overview
6
6
years of professional experience
Work History
Business Owner
Boardyum
02.2024 - Current
- Supervising accounting operations, such as financial reporting, forecasting, and budgeting, to guarantee financial responsibility.
- I use my strong organizational abilities to manage daily activities, resulting in efficient workflows and on-time task fulfillment.
- Enhanced customer satisfaction through the provision of tailored business solutions and outstanding customer support.
- Utilizing social media to market my business in order to increase brand recognition and create leads.
- Increased sales for my business by locating untapped markets and putting focused marketing plans into place.
- Enhanced operational effectiveness through regular progress monitoring, performance objectives, and goal-setting.
Business Owner
Boardyum
08.2023 - Current
- Supervising accounting operations, such as financial reporting, forecasting, and budgeting, to guarantee financial responsibility.
- I use my strong organizational abilities to manage daily activities, resulting in efficient workflows and on-time task fulfillment.
- Enhanced customer satisfaction through the provision of tailored business solutions and outstanding customer support.
- Utilizing social media to market my business in order to increase brand recognition and create leads.
- Increased sales for my business by locating untapped markets and putting focused marketing plans into place.
- Enhanced operational effectiveness through regular progress monitoring, performance objectives, and goal-setting.
Catering Manager
YC Steakhouse
01.2019 - Current
- Successfully managing a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Trained both permanent and temporary staff members.
- Increased staff productivity through effective scheduling practices that ensured optimal coverage during peak periods.
- Handled catering scheduling, food and planned events.
Fitness Coach
HEW Fitness
06.2021 - 02.2023
- I developed strong member relationships with a caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Managed schedules, and appointments, ensuring seamless coordination and reduced conflicts.
- Multitasking handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Education
No Degree - Graphic Design
Broward College
Fort Lauderdale, FL12.2025
High School Diploma -
Florida Home Education
Coral Springs, FL05.2022
Skills
- Customer Service Excellence : I always assist with a smile, thriving on helping customers find solutions and ensuring they leave happy
- Experienced Representative : I handle inquiries, resolve issues, and build strong relationships over the phone, via email, and in person
- Customer Relations : I excel at maintaining and nurturing customer relationships, ensuring loyalty and satisfaction
- Project Management : From planning to execution, I manage projects efficiently, keeping everything on track and within budget
- Effective Communicator : Clear and friendly communication is my forte, making sure everyone is on the same page
- Problem-Solver : I'm quick to identify issues and implement effective solutions, ensuring minimal disruption and maximum satisfaction
- Team Player : I work well with others, fostering a collaborative and positive work environment
- Tech-Savvy : I'm comfortable with various software and tools that enhance productivity and customer service
Websites
Languages
Spanish
Native or Bilingual
Timeline
Business Owner
Boardyum
02.2024 - Current
Business Owner
Boardyum
08.2023 - Current
Fitness Coach
HEW Fitness
06.2021 - 02.2023
Catering Manager
YC Steakhouse
01.2019 - Current
No Degree - Graphic Design
Broward College
High School Diploma -
Florida Home Education