Jacqueline Esquivel

A 4-star retail associate at Cracker Barrel is a highly skilled sales associate who consistently delivers exceptional customer service, actively promotes products, maintains a clean and organized sales floor, and demonstrates a deep understanding of Cracker Barrel's brand and merchandise, going above and beyond to ensure a positive shopping experience for every customer, all while embodying the company's "Pleasing People" philosophy; essentially, they are a top-performing employee recognized for their expertise, customer focus, and ability to contribute significantly to the overall retail operations.

• Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
• Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Prepared potted plants and bouquets based on customer requirements.
• Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
• Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
• Provided customers with care directions for flower arrangements.
• Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
• Utilized floral design techniques to craft unique floral arrangements.
• Trained staff on proper techniques in arranging flowers and customer service skills.
• Nurtured flowers to maintain quality and promote longevity.
• Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
• Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
• Developed positive relationships with clients and vendors to boost rapport and trust.
• Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
• Proficient in utilizing floral design software to create custom arrangements.
• Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
• Possess in-depth knowledge of various types of flowers and their seasonal availability.
• Drove customer satisfaction by providing recommendations for greenery and flower pairings.
• Researched latest design trends, colors, and vendor products for use in new pieces.
• Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.

Under supervision of the Station Manager, the Agricultural Technician I performs regulatory inspections on vehicles and commodities to prevent the introduction of unwanted pests into California.

Duties include but limited to:

· Enter the interior of vehicles including trailers, trunks, and passenger compartments of commercial trucks, automobiles, and recreational vehicles, and watercrafts in order to inspect for and remove any hitchhiking pests (i.e., gypsy moth, zebra mussel, etc.)

· Read and interpret shipping manifests and quarantine certificates in order to determine the contents and admissibility of commercial shipments.

· Use printed and electronic reference materials relating to the release or rejection of shipments in order to determine the admissibility of private shipments of plant material.

· Complete on-the-job training (including manuals, computer programs, and videos) designed to assist inspectors in order to learn and keep abreast of changes in regulations, and vehicle inspection procedures.

· Sample and inspect rejected or regulated commodities for pest infestation by collecting and carrying of samples and using knives, fruit crushers, hand lenses, and microscopes to examine commodities.

· Compare collected specimens with samples or printed or electronic reference materials in order to make a preliminary identification of common pests by.

· Preserve and ship suspect pest specimens using the prescribed methods to laboratory for identification.

· Dispose of rejected commodities by grinding, burning, or placement in dumpster.

• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Greeted customers entering store and responded promptly to customer needs.
• Handled cash with high accuracy and took care to check bills for fraud.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Checked in with servers to confirm preparedness before seating customers.
• Delivered pick-up and curbside orders to guests.
• Seated patrons based on guest preferences and seating availability.
• Answered phone calls to take orders, give information and document reservations.
• Advised customers about special offerings and menu items to help drive sales.

• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Maintained well-organized mise en place to keep work consistent.
• Planned menus for different events, seasons and customer requests.
• Measured and mixed ingredients according to precise recipes for best results.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Adjusted recipes based on ingredient availability or customer request.
• Followed certain diets depending on patients dietary care