Jacqueline Fennema
Salem,OH
Summary
Medical Authorization/Insurance Verification Specialist with 7 years experience in the healthcare field. Healthcare background includes multispecialty practice, chiropractic, physical therapy, emergency department and mental health. Management background as well.
Overview
7
7
years of professional experience
Work History
Medical Authorization Specialist
Ohio Sports and Spine Institute
Boardman, OH
06.2019 - 03.2024
- Obtain prior authorization from payer sources to begin services.
- Track authorization statuses using electronic databases or manual filing systems.
- Research patient eligibility, coverage information, and benefit levels.
- Conduct training sessions for new employees regarding company policies related to the authorization and insurance verification process.
- Monitor daily workflow queues within the department ensuring all tasks are completed accurately and timely.
Client Account Specialist II
The Counseling Center of Columbiana County
Lisbon, OH
08.2018 - 06.2019
- Contacted insurance providers to verify correct insurance information.
- Met with new patients to update demographics and insurance information.
- Collected payments and sent statements.
Patient Registration/Unit Clerk
Mercy Health
Austintown, OH
04.2017 - 01.2019
- Registered patients for ED and outpatient services.
- Researched insurances for eligibility.
- Collected co-pays.
- Called doctors for consults and admissions.
Education
Associate of Applied Business -
Ohio Valley College of Technology
2006
Bachelor of Science -
University of Mount Olive
Jacksonville, NCSkills
- Prior authorizations
- Insurance verifications
- Data entry
- EPIC, Medent, Meditech and Cerner knowledgeable
Timeline
Medical Authorization Specialist
Ohio Sports and Spine Institute
06.2019 - 03.2024
Client Account Specialist II
The Counseling Center of Columbiana County
08.2018 - 06.2019
Patient Registration/Unit Clerk
Mercy Health
04.2017 - 01.2019
Associate of Applied Business -
Ohio Valley College of Technology
Bachelor of Science -
University of Mount Olive
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