Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Ferrante

Oneida,NY

Summary

I am very outgoing , honest and positive ! I love taking care of people and making them feel safe and secure ! . My heart has always been to work in a field where I could give to others and make them fele

Well taken care of and not lonely . I love animals and I love to laugh and be lighthearted

Overview

6
6
years of professional experience

Work History

Relationship Banker

NBT bank
Camillus, New York
07.2023 - Current
  • Educated clients about various banking products available at the institution.
  • Analyzed financial data to determine the creditworthiness of potential borrowers.
  • Attended meetings with other bankers to discuss best practices related to relationship building.
  • Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
  • Provided financial advice to clients based on their needs and goals.
  • Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
  • Built long-term relationships with customers by providing personalized service and support.
  • Maintained records of all customer interactions in a secure database system.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.

Customer Service Representative

Wawa
Lancaster , PA
11.2020 - 06.2023
  • Implemented innovative methods for streamlining the customer service process.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Developed positive relationships with customers through friendly interactions.
  • Provided exceptional customer service to ensure customer satisfaction.

. Worked in deli , coffee department and cashier .

Caregiver

Vivian melanger
Lancaster, Pennsylvania
05.2018 - 09.2020
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Provided emotional support to clients during difficult times.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Education

GED -

Cardinal Dougherty
Philadelphia, PA

Skills

  • Customer service , care giver , line cook , hot/ cold drink maker love cleaning and taking care of people Love pets!
  • Cash Handling
  • Guest Services
  • Food Preparation
  • Knife Skills
  • Sanitation Practices
  • Food presentation
  • Surface cleaning
  • Sanitation
  • Ingredient Selection
  • High volume production capability
  • Compassionate client care
  • Basic Housekeeping
  • Mobility Assistance
  • Multitasking and Organization
  • Direct Patient Care
  • Relationship Building
  • Housekeeping
  • Supportive Companionship
  • Strong Ethics

Timeline

Relationship Banker

NBT bank
07.2023 - Current

Customer Service Representative

Wawa
11.2020 - 06.2023

Caregiver

Vivian melanger
05.2018 - 09.2020

GED -

Cardinal Dougherty
Jacqueline Ferrante