Jacqueline Freire

• Maintained up-to-date knowledge of nicotine products as well as cannabis products

• Verified customer identification and ensured compliance with state and local cannabis laws

• Operated POS system to process cash and electronic transactions accurately and efficiently

•Provided product recommendations and upsold items to meet sales goals and enhance customer satisfaction

• Managed inventory, including restocking shelves, labeling products, and conducting routine counts

• Verified customer IDs to ensure compliance with legal drinking age requirements
• Kept bar area clean, organized, and fully stocked throughout shifts
• Monitored customer behavior to promote a safe and responsible drinking environment
• Built rapport with customers to encourage repeat business and enhance guest experience

• Provided customer service to patients regarding any billing issues or concerns
• Priced itemized bills to hospital contracts in order to ascertain whether they were underpaid or paid correctly
• Spoke to insurance companies on behalf of patients and the hospital to gain any unpaid finances
• Filed and submitted appeals with insurances when necessary
• Reviewed medical records

• Greet guests and patrons personally
• Offer appropriate seating arrangements
• Ensure the quantity of menus is sufficient to cater to the number of guests
• Manage event related work including setting up tables and maintain both exterior and interior of the restaurant
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
• Maintained full knowledge of cocktail recipes, beer, and wine selections
• Prepared and served alcoholic and non-alcoholic beverages in a fast paced environment
• Verified customer IDs to ensure compliance with legal drinking age laws

• Perform various clerical duties which include typing, filing, faxing, answering phones, making copies, and running errands, created flyers, created newsletters
• Assist in the graduation set up and break downs

• Answered phone calls
• Stocked the shelves
• Performed clerical duties which included making copies, running errands