Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Garcia

Sterling,IL

Summary

Highly motivated and goal-oriented professional seeking a full-time role to expand knowledge and contribute to company objectives. With over 10 years of combined experience in customer service and healthcare, successfully implemented training programs and developed emergency response plans, fostering integrity and accountability. Strong analytical skills for effective problem-solving and tailored solutions. Adept at handling sensitive topics independently and collaboratively. Known for efficient multitasking in fast-paced environments with a track record of meeting metrics. Proactive in identifying and addressing issues, optimizing processes, and supporting team objectives. Excellent time management and problem-solving skills. Currently working on my state board license for my nursing license to better enhance my job qualifications to grow in the company.Reliable and quick learner with adaptability.

Overview

11
11
years of professional experience

Work History

Registered Nurse

Menonita Hospital
08.2014 - 03.2018
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Asset Protection Team Leader

Walmart
04.2018 - Current
  • Increased team efficiency through the implementation of standardized procedures and best practices.
  • Improved store security by collaborating with management to develop and enforce loss prevention policies.
  • Established comprehensive emergency response plans in coordination with other departments, improving overall preparedness for unforeseen events.
  • Provided timely reports on asset protection performance metrics to senior management, supporting informed decision making.
  • Maintained up-to-date knowledge about industry trends in security and loss prevention techniques, applying new insights as appropriate.
  • Promoted a strong culture of integrity and accountability within the organization, contributing to an overall decline in incidents related to asset loss or damage.
  • Ensured compliance with all relevant regulations and company policies.
  • Conducted thorough investigations into suspected theft and fraud, leading to successful resolution in most cases.
  • Assisted human resources with hiring decisions for the asset protection team by conducting interviews and assessing candidate qualifications.
  • Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
  • Performed risk assessments on key areas within the business, identifying vulnerabilities and implementing mitigation measures accordingly.
  • Oversaw budget planning for the asset protection department, ensuring optimal allocation of resources while minimizing costs.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Achieved numbers goals in security by increasing implementation of customer and associate safety protocols.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety protocols.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.

Education

Bachelor Degree In Nursing - Nursing

Columbia Central University
Caguas,PR
08.2017

Associate Degree In Nursing - Nursing

Centro De Estudios Multidisciplinarios
Humacao PR
04.2013

High School Diploma - Student

Escuela Superior Isabel Flores
Juncos, PR
05.2010

Skills

  • Communications: Excellent verbal, written and interpersonal Communication talents to concisely convey information to audience specific terminology Extensive knowledge of medical terminology and procedure
  • Customer Service: Strong leadership skills with the ability enthusiastically motivate other employees to achieve ambitious results while promoting team values
  • Key strengths: Diligent and focus Exceptional ability to engage an collaborate with individuals from various backgrounds Organized and detail-oriented with the ability to flourish in challenging environments Work well independently or as part of a collaborative team Exceptional capacity to observe, analyze and identify situations and take preventive measures of care for clients
  • Team leadership expertise
  • Proficient in computer applications
  • Quantitative analysis proficiency
  • Ethical standards
  • Risk management procedures
  • Effective task prioritization
  • Effective communication skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Asset Protection Team Leader

Walmart
04.2018 - Current

Registered Nurse

Menonita Hospital
08.2014 - 03.2018

Bachelor Degree In Nursing - Nursing

Columbia Central University

Associate Degree In Nursing - Nursing

Centro De Estudios Multidisciplinarios

High School Diploma - Student

Escuela Superior Isabel Flores

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Jacqueline Garcia