Jacqueline Gardner
Ellendale,DE
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. People-oriented Outreach worker effective working independently to source leads and capture business. Demonstrate skills in networking and prospecting potential contacts. Handling fast-paced work and building trust to cement relationships with consumers and drive engagement.
Overview
39
39
years of professional experience
Work History
Outreach Worker
Laurel Senior Center
05.2023 - Current
- Connect individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Develops strong relationships with local organizations to establish a network of support services for clients in need.
- Advocate on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
- Support homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
Social Service Technician
State of Delaware
04.1985 - 05.2012
- Effectively manage caseloads while adhering to strict deadlines, ensuring prompt service delivery for clients.
- Evaluate program effectiveness through data analysis and reporting, contributing to ongoing improvements in service delivery.
- Coordinate referrals to appropriate agencies, streamlining the process for both 30 clients.
- Conduct thorough assessments to determine clients'' needs and match them with appropriate services and resources.
- Maintain accurate documentation of client interactions, ensuring compliance with agency guidelines and regulations.
- Act as a liaison between clients and other professionals involved in their care, promoting open communication and collaboration.
Education
Medical Insurance Coding
University of Phoenix
Tempe, AZ04.2016
High School Diploma -
Cape Henlopen High School
Lewes, DE06.1983
Skills
- Community health
- Cultural Competency
- Outreach strategies
- Client Advocacy
- Community Engagement
- Data Collection
- Event Planning
- Family outreach
Timeline
Outreach Worker
Laurel Senior Center
05.2023 - Current
Social Service Technician
State of Delaware
04.1985 - 05.2012
Medical Insurance Coding
University of Phoenix
High School Diploma -
Cape Henlopen High School
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