Jacqueline O'Hara Gardner
Brooklyn,NY
Summary
Highly skilled program management professional with strong organizational and administrative abilities. Demonstrated expertise in supporting project coordination, managing schedules, and handling communications. Proven track record in team collaboration and flexibility in adapting to evolving needs. Known for reliable performance, effective problem-solving, and focus on achieving impactful results.
Overview
16
16
years of professional experience
Work History
Academic Program Assistant
University of St. Augustine
02.2024 - 02.2025
- Facilitated administrative support to departmental leadership by optimizing daily operations through effective task prioritization and delegation. Responsibilities included scheduling meetings and travel arrangements, managing digital and physical filing systems, overseeing staff calendars, tracking expenses, recording meeting minutes, and distributing materials.
- Coordinated and managed projects for the university, with a focus on planning and executing events, arranging catering services, and overseeing the attendee registration process.
- Collaborated with the Program Director in planning and preparing all academic-related events, including commencement, student honor society, white coat and pinning ceremonies, program retreats, and guest speaker engagements.
Academic Program Specialist
University of South Florida
08.2017 - 10.2023
- Collaborated with Department Chair and Program Coordinators in developing semester schedules, event planning, preparing tuition waivers and offer letters, and organizing and supporting search committees.
- Counseled prospective and current graduate students on the admissions process and program details, and requested documentation for admissions, financial aid information, and disability services.
- Facilitated and streamlined the graduation process for graduate students, provided permits and course registration assistance to graduate students through Banner software.
International Transfer Admissions Evaluator
University of South Florida
08.2017 - 12.2021
- Evaluated prospective international student transfer applications.
- Ensured requested documents were received for entry into USF.
- Supported advisors with the interpretation of student applications and academic documents for admission.
Test Proctor
Hillsborough Community College
11.2013 - 08.2017
- Managed test proctors and front desk staff and assisted academic advisors with analyzing college placement scores.
- Administered and proctored College Placement Exams, Faculty and Distance Learning Exams, External Exams, Introductory Course Exams, CLEP Exams for students with and without accommodations, and input test scores and student information.
- Orchestrated and developed testing center procedures and policies manual, testing center operation schedule, and accommodation appointments.
Preparatory Reading Lab Assistant
Hillsborough Community College
08.2009 - 11.2013
- Directed and trained tutors in reading comprehension skills and delivery of skills to students.
- Spearheaded study sessions, staff schedules, lab operations, faculty and staff meetings, and study guides for students.
- Advised students concerning the registration process, financial aid, academic career, and class scheduling.
Education
Master of Arts - Human Services
Liberty University
11.2023
Bachelor of Arts - English Literature
University of South Florida
05.2019
Associate of Arts - Liberal Arts
Hillsborough Community College
08.2008
Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
Timeline
Academic Program Assistant
University of St. Augustine
02.2024 - 02.2025
Academic Program Specialist
University of South Florida
08.2017 - 10.2023
International Transfer Admissions Evaluator
University of South Florida
08.2017 - 12.2021
Test Proctor
Hillsborough Community College
11.2013 - 08.2017
Preparatory Reading Lab Assistant
Hillsborough Community College
08.2009 - 11.2013
Bachelor of Arts - English Literature
University of South Florida
Associate of Arts - Liberal Arts
Hillsborough Community College
Master of Arts - Human Services
Liberty University
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