Jacqueline Goforth
North Ridgeville,OH
Summary
Food service manager with a background leading school nutrition and facility dining operations across large, multi-site programs. Oversight has included staff training, sanitation standards, vendor coordination, meal compliance, and daily reporting to support efficient service and consistent quality.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Food Service Manager
Aramark at Oriana House
Cleveland, Ohio
05.2025 - Current
- Supported daily food service operations for Aramark programs at Oriana House, ensuring efficient meal delivery.
- Direct kitchen staff duties and monitor meal service flow.
- Maintain sanitation, safety, and food handling standards across kitchen areas.
- Planned and coordinated catering services for special events, enhancing guest experiences and event satisfaction.
- Implemented cost-saving practices to reduce waste and effective use of leftovers.
- Tracked food production costs, contributing to effective profit margin management.
- Developed and implemented standard operating procedures for food service staff.
- Compiled and submitted weekly financial reports, inventory records, and payroll data to ensure accurate tracking.
General Manager
SLA Management
Cleveland, OH
06.2024 - 05.2025
- Launched new account for 20 Accel charter schools, establishing operational foundations for service delivery. Recruited and trained new employees across all sites, enhancing team capabilities and service readiness. Installed school equipment and computers while learning and teaching SLA computer programs, including Meals, Titan, and Nutrislice. Coordinated preparation of four sites for commissary scratch-cook kitchens.
- Directed SLA Management daily operations across teams and service lines.
- Oversaw budgets, staffing, and scheduling for SLA Management locations.
- Coordinated client communication and service issue resolution.
Food Service Manager
Accel Schools
Cleveland, OH
03.2022 - 05.2025
- Supported the school nutrition program for over 75 schools in Ohio and West Virginia, ensuring consistent meal quality and compliance.
- Ensured NSLP guidelines were followed by collaborating with vendors and school staff, conducting site visits to observe meals, reviewing temperature logs, production records, and inventory, and verifying compliance for Administrative Reviews and Health inspections.
- Streamlined procurement processes by assisting with food service management contracts, small purchase quotes, vended meal contracts, renewals, and invitations to bid.
- Ensured accurate and timely reporting by reviewing CN6 and CN7 worksheets monthly and entering claims in CRRS.
- Supported successful audit outcomes by collecting, reviewing, and uploading all administrative review documentation.
- Completed site plan applications and plan review drawings for all new buildings, facilitating smooth openings.
Food Service Supervisor
Preferred Meals
Cleveland, OH
09.2016 - 03.2022
- Managed a staff of 35 across 15 schools, ensuring efficient operation of The National School Lunch Program.
- Recruited and trained frontline staff, completing new hire paperwork to ensure compliance and adequate staffing.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality, reducing incidents.
- Cultivated professional relationships with school staff to improve collaboration and service delivery.
- Boosted employee morale by providing ongoing training, support, and performance feedback, resulting in improved retention.
- Managed team schedules, ordering, inventory, and correspondence to streamline operations and enhance communication.
Dietary Account Manager
Health Care Services Group At Larchwood Village
Cleveland, OH
09.2015 - 09.2016
- Increased client satisfaction by building strong relationships and addressing needs promptly, resulting in positive feedback.
- Managed inventory, ordering, recruitment, training, payroll, and budget to ensure compliance and optimize operational costs.
- Oversaw daily operations of the department and managed staff of 15 to enhance workflow and service quality.
- Improved overall team productivity by implementing best practices in organization and time management, reducing delays.
Food Service Director
Aramark Correctional Services at Grafton Correctional
Grafton, OH
09.2013 - 08.2015
- Managed daily kitchen operations, ensuring timely meal preparation and delivery for a facility serving over 1,200 inmates.
- Supervised Aramark employees and inmate workers in meal production, quality and waste control, scheduling, payroll, and monthly training, improving efficiency.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations and state contract monitor requirements.
- Reviewed financial operating results to meet company and client objectives, facilitating budget adherence and effective cost control.
Education
Some College - Accounting
Lorain County Community College
Elyria, OH12-2000
Some College - Medical Assisting
Lorain County Community College
Elyria, OH06-1999
High school diploma or GED - Office Management
Lorain County Joint Vocational School
Oberlin, OH06-1990
Skills
- Child Nutrition Management
- Food safety compliance
- Inventory Management
- Kitchen cost control
- Budget Management
- Event Catering Coordination
- Administrative review preparation
- Restaurant and Cooking/Catering
- Team management
- Vendor coordination
- Contracts
- Administrative experience
- Microsoft Office
- Customer service
Certification
- ServSafe Manager Certificate
Languages
English
Timeline
Food Service Manager
Aramark at Oriana House
05.2025 - Current
General Manager
SLA Management
06.2024 - 05.2025
Food Service Manager
Accel Schools
03.2022 - 05.2025
Food Service Supervisor
Preferred Meals
09.2016 - 03.2022
Dietary Account Manager
Health Care Services Group At Larchwood Village
09.2015 - 09.2016
Food Service Director
Aramark Correctional Services at Grafton Correctional
09.2013 - 08.2015
Some College - Accounting
Lorain County Community College
Some College - Medical Assisting
Lorain County Community College
High school diploma or GED - Office Management
Lorain County Joint Vocational School