Jacqueline Golz
Dickinson,TX
Summary
Dedicated and motivated professional with a strong educational background in criminal justice and criminology, eager to transition into a dynamic career within the Emergency management field. Possesses a solid foundation in customer relations, enhanced by a profound understanding of the principles, practices, and challenges of the criminal justice system. Adept at critical thinking, problem-solving, and maintaining composure in high-pressure situations. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Intern
Homeland Security & Emergency Management
Harris County
01.2024 - Current
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the development of comprehensive emergency management plans for various disaster scenarios.
- Conducted thorough research on best practices and emerging trends in emergency management to inform policy updates.
- Participated in multi-agency emergency preparedness exercises, enhancing collaboration and coordination efforts.
Volunteer
Living Stones Church
Alvin, TX
01.2021 - Current
- Enhanced community engagement by organizing and leading various church volunteer activities.
- Strengthened the church''s outreach program by planning and executing impactful events for local communities.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Served as a representative of the church at community events.
Vender Merchandiser
Franklin Retail Solutions
Houston, TX
08.2017 - 10.2023
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Increased brand visibility by designing eye-catching displays that highlighted new products and seasonal trends.
- Facilitated clear communication between store management and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Assistant Store Manager
Beauty Brands
Webster, TX
05.2012 - 09.2015
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Staff recruitment efforts, interviewing candidates for open positions and selecting associates to join the team.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Master of Arts - Criminology & Criminal Justice
University of Houston-Clear Lake
07.2024
Bachelor of Science - Criminology & Criminal Justice
University of Houston-Clear Lake
12.2022
Associate of Arts - Criminal Justice
San Jacinto College
01.2010
Skills
- Computer: Microsoft Word, Excel, PowerPoint
- Database and Records Management
- Impeccable attention to detail and accuracy
- Project management
- Strong verbal communication
- Organization
- Research
- Problem-Solving
- Fast Learner
- Teamwork and Collaboration
- Client Relationships
- Conflict Resolution
Accomplishments
- 4.0 GPA
- National Society of Leadership and Success
- Dean's List
- Bachelor of Science: Criminology & Criminal Justice- Magna Cum Laude
Timeline
Intern
Homeland Security & Emergency Management
01.2024 - Current
Volunteer
Living Stones Church
01.2021 - Current
Vender Merchandiser
Franklin Retail Solutions
08.2017 - 10.2023
Assistant Store Manager
Beauty Brands
05.2012 - 09.2015
Master of Arts - Criminology & Criminal Justice
University of Houston-Clear Lake
Bachelor of Science - Criminology & Criminal Justice
University of Houston-Clear Lake
Associate of Arts - Criminal Justice
San Jacinto College