Jacqueline Guerrero
Angleton,TX
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
17
17
years of professional experience
Work History
Owner
Bang’s Beauty Lashes
09.2022 - 05.2025
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Managed inventory systems for optimal stock levels and product availability.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Expanded business into new markets, cond
Office Manager
All Access Bail Bonds
06.2017 - 06.2021
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling and coordination of appointments for clients and staff, enhancing communication efficiency.
- Streamlined office processes by implementing new filing systems and improving document retrieval methods.
- Trained and mentored junior staff on administrative procedures, fostering a collaborative work environment.
- Jail paperwork
- court documents
- cash handling
- 'legal documents
Assistant Store Manager
Rue21
03.2015 - 04.2017
- Engaged with customers to address inquiries and resolve issues promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
TitleMax Title Loans
05.2014 - 10.2014
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Assistant Store Manager
Catos Clothing
12.2007 - 02.2012
- Assisted in daily store operations, ensuring optimal customer service and satisfaction.
- Supported inventory management by organizing stock and updating product displays.
- Collaborated with team members to maintain a clean and safe shopping environment.
- Processed transactions accurately and efficiently at the point of sale.
- Participated in visual merchandising efforts to enhance product presentation.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Contributed to team meetings by sharing ideas for improving store efficiency and customer experience.
- Learned company policies and procedures to support compliance in store operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Alvin High School
Alvin, TX05-2006
Skills
- Spanish Speaker
- Customer service
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Sales management
- Customer service management
- Goal setting
Timeline
Owner
Bang’s Beauty Lashes
09.2022 - 05.2025
Office Manager
All Access Bail Bonds
06.2017 - 06.2021
Assistant Store Manager
Rue21
03.2015 - 04.2017
Assistant Store Manager
TitleMax Title Loans
05.2014 - 10.2014
Assistant Store Manager
Catos Clothing
12.2007 - 02.2012
High School Diploma -
Alvin High School