Jacqueline Guzman
North Plainfield,New Jersey
Summary
Dedicated professional with experience at Brightview Assisted Living, skilled in elderly care and compassionate support. Successfully enhanced resident satisfaction through engaging meal service and recreational programs. Proven ability to train staff and foster positive interactions, ensuring compliance with health regulations while promoting emotional well-being and community among residents.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Services Employee
Brightview Assisted Living
57 Mt Bethel Rd, Warren, NJ 07059
04.2024 - Current
- Communicated effectively with residents and their families.
- Supported dietary needs by accurately serving meals according to resident preferences.
- Trained new employees on service standards and safety protocols for dining services.
- Engaged with residents to foster positive interactions during meal service, enhancing satisfaction.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
Activities Coordinator
Brandywine Assisted Living
Brandywine Mountain Ridge By Monarch
07.2023 - 03.2024
- Developed and implemented engaging recreational programs for residents, enhancing social interaction and wellbeing.
- Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
Customer Service Representative
McDonald's Restaurant
10 Us Highway 22 Green Brook, NJ 08812 United Sta
10.2021 - 01.2023
- Managed cash register operations, ensuring accuracy in transactions and providing change promptly.
- Collaborated with team members to maintain cleanliness and organization of work areas during peak hours.
- Assisted in training new employees on company protocols and best practices for customer interactions.
Education
High School Diploma -
North Plainfield High School
34 Wilson Ave North Plainfield, NJ 07060 United S06.2026
Skills
- Elderly care
- Vital signs monitoring
- Compassionate care
- Home healthcare
- Pediatric care
- Basic life support
- Bedside manner
- Companionship and emotional support
Certification
Certified Nurse Assistant
BLS/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dining Services Employee
Brightview Assisted Living
04.2024 - Current
Activities Coordinator
Brandywine Assisted Living
07.2023 - 03.2024
Customer Service Representative
McDonald's Restaurant
10.2021 - 01.2023
High School Diploma -
North Plainfield High School