Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
medical assistant
Open To Work

Dilcia Adames

Valley Health
Bergenfield,nj
1
Certification
11
years of professional experience

Dedicated dining services employee with strong multitasking abilities and a team player mentality. Known for enhancing customer satisfaction through effective communication and problem-solving skills.

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.

Professional driving skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws.

Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.

Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.

Work History

Dining Services Employee

8 Months
Valley Health | 10.2025 - Current
  • Prepared and served meals according to dietary guidelines and customer preferences.
  • Maintained cleanliness and organization of dining areas, ensuring compliance with safety standards.
  • Assisted in inventory management, monitoring stock levels and reporting shortages to supervisors.
  • Collaborated with kitchen staff to ensure timely meal preparation and service efficiency.
  • Operated food service equipment safely, adhering to operational protocols for optimal performance.
  • Participated in team meetings, sharing feedback for improving dining services and customer satisfaction.
  • Trained new employees on dining procedures, promoting adherence to health regulations and operational standards.
  • Resolved customer complaints efficiently, demonstrating strong problem-solving skills and enhancing overall satisfaction.
  • Facilitated successful teamwork by communicating effectively with coworkers regarding task assignments or adjustments in a fast-paced environment.
  • Maintained a clean and hygienic dining area for improved customer experience.
  • cashier.

Lyft Driver

4 Years 8 Months
Lyft | 10.2021 - 2026
  • Provided safe and efficient transportation services to various passengers.
  • Navigated using GPS technology to optimize routes and reduce travel times.
  • Maintained vehicle cleanliness and ensured compliance with safety standards.
  • Communicated effectively with passengers, addressing inquiries and concerns promptly.
  • Adapted quickly to changing traffic conditions, ensuring timely drop-offs.
  • Received positive feedback for excellent customer service and reliability.
  • Collaborated with Lyft support teams to resolve issues and improve rider experiences.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Developed deep knowledge of local routes and area destinations.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Communicated with passengers regarding estimated time of arrival.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.

Delivery Driver

9 Years 3 Months
DoorDash | 03.2017 - 2026
  • Navigated routes efficiently to ensure timely deliveries, enhancing customer satisfaction.
  • Maintained communication with customers regarding delivery status and any potential delays.
  • Conducted vehicle inspections and performed routine maintenance to ensure safety compliance.
  • Utilized DoorDash app to manage orders.

Driver, Warehouse Orders

3 Years 10 Months
Amazon Flex | 08.2022 - 2025
  • Operated delivery vehicle to ensure timely and accurate order fulfillment.
  • Navigated routes efficiently to optimize delivery timelines and customer satisfaction.
  • Loaded and unloaded packages while adhering to safety protocols and procedures.
  • Collaborated with warehouse staff to streamline order processing and improve efficiency.
  • Maintained safe driving records by strictly following traffic rules and regulations.

Food Server

2 Years 6 Months
Paramus Veterans Memorial Home | 06.2022 - 12.2024
  • Assisted in meal preparation and presentation, ensuring adherence to dietary restrictions and preferences.
  • Maintained cleanliness and organization of dining areas, enhancing overall atmosphere for residents.
  • Adapted to changing resident needs by modifying service approach based on individual preferences.

Assembler

6 Years 8 Months
Archtech Electronics Corp | 07.2015 - 03.2022
  • Assembled electronic components with precision, ensuring adherence to quality standards.
  • Operated various hand and power tools, enhancing assembly efficiency.
  • Collaborated with team members to troubleshoot assembly line issues promptly.
  • Conducted routine inspections of finished products, maintaining high accuracy levels.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.

Education

High School Diploma

Francisco A. Batista Garcias. | Bonao, Monsenol Nouel, Republica Dominicana. | 2007

High School Diploma in Commerce.

Medical Assistant

Always Health Institute | Paterson, NJ | 08-2024

Clinical Duties.

  • Patient Preparation
  • Vital Signs
  • Basic Procedures
  • Medical Assistance
  • Medication Management
  • Administrative Duties
  • Records Management
  • Front of House Calls
  • Insurance Processing
  • Inventory

CPRHea - CPR

American Heart Association. | Nj | 03-2024

Heartsaver CPR AED

Skills

Excellent customer service
Strong multitasking
Team player mentality
Food safety
Basic cooking techniques
Cash handling proficiency
Sanitation standards compliance
Allergy awareness
Adaptive learning
Hospitality service expertise
Performance improvement
Teamwork
Teamwork and collaboration
Problem-solving
Warm and friendly
Reliable and responsible
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Multitasking Abilities
Adaptable and flexible
Excellent communication
Clear communication
Customer satisfaction
Organizational skills
Team leadership
Effective communication
Cool under pressure
High energy and stamina
Transactions and cash handling
Task prioritization
Self motivation
Interpersonal skills
Professionalism
Interpersonal communication
Direct patient care
Patient assessments
Patient and family advocacy
Infection control measures
Patient care
Compassion and empathy
Patient monitoring
Patient management
Patient evaluation
Taking vitals
Collecting vitals
Maintaining privacy
Chart updating
Vaccine administration
Medical assessment
HIPAA education
Emergency care
Home health care
Spanish
English

Certification

  • CMA - Certified Medical Assistant
  • CPR

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Dining Services Employee

Valley Health
10.2025 - CurrentRead More

Driver, Warehouse Orders

Amazon Flex
08.2022 - 2025Read More

Food Server

Paramus Veterans Memorial Home
06.2022 - 12.2024Read More

Lyft Driver

Lyft
10.2021 - 2026Read More

Delivery Driver

DoorDash
03.2017 - 2026Read More

Assembler

Archtech Electronics Corp
07.2015 - 03.2022Read More

Always Health Institute

Medical Assistant
Read More

Francisco A. Batista Garcias.

High School Diploma
Read More

American Heart Association.

CPRHea from CPR
Read More
Dilcia Adamesmedical assistant