Jacqueline Hall
Fate,TX
Summary
Seeking full-time position in the health and wellness industry. With several years of experience in the health field coaching individuals to develop healthy habits by setting small realistic goals. My previous work experience has helped me grow and gain skills in customer service, multitasking, time management abilities, working in fast paste company. I am devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Member Experience Manager
Weekend Health
San Francisco, CA
11.2023 - Current
- Collaborated with other departments to address customer issues effectively and efficiently.
- Maintained up-to-date knowledge of company products and services in order to provide accurate information when needed.
- Actively listened to customers' needs and concerns while providing solutions that best meet their requirements.
- Provided support during peak times such as holidays or special events when additional help was needed.
- Gave support, encouragement and empathy during challenging times with members.
- Collaborated with clinicians and dietitians to create a team and plan that supported members goals.
Health Coach/Customer Experience Team
Noom
New York City, NY
10.2020 - Current
- Specialty in behavior change coaching.
- Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Improved general health of clients by sharing nutrition information, fitness tips, and utilizing motivational interviewing to lean on clients own strengths and needs.
Personal Trainer and Nutrition Coach
EoS
Oceanside, CA
04.2019 - 10.2020
- Gain and retain clients, including selling and upgrading packages
- Conduct fitness assessments on potential and new clients
- Create fitness for groups and individuals
- Coach individuals on proper diet and nutrition
Personal Trainer
LA Fitness
Dallas, TX
08.2018 - 03.2019
- Sell training packages, gain and retain clients
- Perform fitness assessments on new clients
- Create fitness and nutrition programs for groups and individuals
Student Assistant
Mayor’s Fitness Council of FitCityLBK
Lubbock, TX
08.2017 - 05.2018
- Endorse local fitness and wellness events to unify Lubbock’s health and wellness organizations
- Promote active living and healthy eating to broader Lubbock community
- Advise individuals on issues related to improving general health, such as diet and exercise
- Helped plan and facilitate the Lubbock Mayor’s Marathon
Education
ACE Certified Health Coach Received -
06.2020
NASM-Weight Loss Specialist Received -
NASM-CPT
06.2018
Bachelor of Science - Nutrition: Health and Wellness
Texas Tech University
05.2018
Associates of Arts -
Collin County Community College
05.2015
Skills
- Individual and Group Fitness Time Management Customer Service
- Oral and Written Communication Training and Instruction Meal Planning
- Attention to Detail Food Preparation and Sanitation Event Planning
- Motivational Interviewing
- Nutritional Health
- Time management and self motivation while working from home
- Active Listening
- Organizational Skills
- Customer Service
- Flexible Schedule
- Computer Skills
Interests
RELEVANT COURSEWORK
, Kinesiology Sport Psychology Leadership and Management
Community Nutrition Exercise Physiology Human Anatomy and Physiology
Health Coaching Exercise Testing and Prescription Nutrition for Health, Fitness, and Sport,
LEADERSHIP & INVOLVEMENT
, Lead Trainer at LA Fitness 2018
Top Counselor at Cooper Aerobics 2017
President of Tech Gymnastics Club 2016-2017
Active Member of Texas Tech Gymnastics Club 2015-2018
Timeline
Member Experience Manager
Weekend Health
11.2023 - Current
Health Coach/Customer Experience Team
Noom
10.2020 - Current
Personal Trainer and Nutrition Coach
EoS
04.2019 - 10.2020
Personal Trainer
LA Fitness
08.2018 - 03.2019
Student Assistant
Mayor’s Fitness Council of FitCityLBK
08.2017 - 05.2018
ACE Certified Health Coach Received -
NASM-Weight Loss Specialist Received -
NASM-CPT
Bachelor of Science - Nutrition: Health and Wellness
Texas Tech University
Associates of Arts -
Collin County Community College
Similar Profiles
Emily BerkmanEmily Berkman
Pharmacy Operations Manager at Weekend HealthPharmacy Operations Manager at Weekend Health
Katheryn EplingKatheryn Epling
Pharmacy Operations Manager at Weekend HealthPharmacy Operations Manager at Weekend Health
Jaylen JeffersonJaylen Jefferson
Member Experience Manager at Weekend Health (WeightWatchers Inc.)Member Experience Manager at Weekend Health (WeightWatchers Inc.)