Jacqueline Headen
Cary,NC
Summary
Energetic Leasing agent that offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Agent
Liberty Group
01.2024 - Current
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Leasing Agent
Style Residential
08.2023 - 01.2024
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Invited prospects to fill out application upon completion of property tour.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Leasing Agent
Weinstein Properties
06.2020 - 03.2021
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Generated professional networks by engaging in professional, industry and government organizations.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
Education
High School Diploma -
Jordan Matthews High School
Siler City, NC06.2017
Some College (No Degree) - Business
Central Carolina Community College
Pittsboro, NCSkills
- Property Tours
- Application processing
- Onsite
- Knock
- Smart Lock
- Vacancy Marketing
- Property reporting
- Sales and Marketing
- Event Planning
- Leasing Terms and Specifications
- Fair Housing Regulations
Accomplishments
- Achieved 3 leases at District at 54 apartment complex in my first week by completing occupancy strategies with accuracy and efficiency.
Certification
CPR and First Aid (NC)
Timeline
Leasing Agent
Liberty Group
01.2024 - Current
Leasing Agent
Style Residential
08.2023 - 01.2024
Leasing Agent
Weinstein Properties
06.2020 - 03.2021
High School Diploma -
Jordan Matthews High School
Some College (No Degree) - Business
Central Carolina Community College
CPR and First Aid (NC)
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