Jacqueline Heric
Tukwila,WA
Summary
Experienced Master Esthetician with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations.
Overview
7
7
years of professional experience
Work History
Master Esthetician
Cascade Eye and Skin Centers
Tacoma, WA
09.2021 - Current
- Performed skin analysis and facial treatments, including microdermabrasion, chemical peels, and laser hair removal.
- Maintained up-to-date knowledge of the latest trends in skincare techniques and products.
- Developed customized treatment plans for each client based on their individual needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Sold variety of products based on patient needs and skin care goals
Waitress
Druids Glen
Kent, WA
08.2018 - 09.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
Hostess
Maple Valley Bar & Grill
Maple Valley, WA
01.2017 - 08.2017
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Master Aesthetician
Washington Laser Institute
Federal Way, WA06-2021
Aesthetics
The Euro Institute
Renton, WA06-2020
High School Diploma -
Kentwood Senior High School
Covington, WA06-2017
Skills
- Punctual
- Strong customer service skills
- Excellent communication
- Public health code knowledge
- Computer skills- EMR/EHR, EMA, Patient Now, POS
- Sales Expertise
Timeline
Master Esthetician
Cascade Eye and Skin Centers
09.2021 - Current
Waitress
Druids Glen
08.2018 - 09.2021
Hostess
Maple Valley Bar & Grill
01.2017 - 08.2017
Master Aesthetician
Washington Laser Institute
Aesthetics
The Euro Institute
High School Diploma -
Kentwood Senior High School
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