Jacqueline Jordan
Giddings,TX
Summary
Dedicated room attendant with a strong focus on cleanliness, conflict resolution, and effective communication. Successfully maintained guest satisfaction through meticulous attention to detail and adherence to sanitation procedures, contributing to a positive hotel experience.
Overview
14
14
years of professional experience
Work History
Housekeeping Room Attendant
Quality Inn
Bryan, Texas
07.2025 - 08.2025
- Cleaned and sanitized guest rooms following quality standards and procedures.
- Replenished supplies such as towels, toiletries, and linens in assigned areas.
- Maintained cleanliness in hallways, lobbies, and common areas throughout the hotel.
- Reported maintenance issues promptly to ensure guest comfort and safety.
- Assisted with laundry duties by sorting, washing, and folding linens efficiently.
- Organized cleaning carts with necessary tools and materials for daily tasks.
- Followed safety protocols while using cleaning chemicals and equipment properly.
- Communicated effectively with team members to coordinate room assignments daily.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Replenished room amenities according to established guidelines.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Assistant Manager
Beerz Bugers
La Grange, Texas
12.2019 - 11.2020
- Assisted in managing daily operations and staff scheduling at Beerz Bugerz.
- Supported inventory management by tracking stock levels and ordering supplies.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Monitored compliance with health and safety regulations in food service areas.
- Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
- Managed daily bar operations, ensuring smooth service and guest satisfaction.
- Maintained cleanliness and organization of the bar area for safety compliance.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Operated cash register and processed customer payments accurately.
- Assisted customers with drink selections and provided exceptional service.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Home Care Provider
Privet Employer
Giddings, Texas
02.2012 - 08.2019
- Assisted clients with daily living activities and personal care tasks.
- Developed personalized care plans based on client needs and preferences.
- Monitored client health and reported changes to family members and healthcare providers.
- Ensured a safe environment by following safety protocols and maintaining cleanliness.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated schedules for appointments, medication, and social activities for clients.
- Communicated effectively with families regarding client progress and needs.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Followed care plan and directions to administer medications.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Managed client's schedule of doctor's appointments, therapies.
- Ensured compliance with all laws governing home health care services.
- Maintained accurate records of patient care services provided.
- Reported concerns to nurse supervisor to promote optimal care.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Provided entertainment and companionship through conversation, reading, and board games.
Education
High School Diploma -
Boling High School
Boling, TX05-2006
Some College (No Degree) -
Wharton County Junior College
Wharton, TXSkills
- Room cleaning
- Supply restocking
- Sanitation procedures
- Safety compliance
- Maintenance reporting
- Guest satisfaction
- POS operation
- Cash handling
- Conflict resolution
- Medication management
- Client transportation
- Medication monitoring
- Inventory management
- Customer service
- Personal care
- Time management
- Wound care
- Mobility assistance
- Compliance monitoring
- Appointment scheduling
- Attention to detail
- Personal care services
Timeline
Housekeeping Room Attendant
Quality Inn
07.2025 - 08.2025
Assistant Manager
Beerz Bugers
12.2019 - 11.2020
Home Care Provider
Privet Employer
02.2012 - 08.2019
High School Diploma -
Boling High School
Some College (No Degree) -
Wharton County Junior College