Microsoft Word
Jacqueline Juergensen
Systems Business Analyst And Project Coordinator
Jacksonville
Summary
Versatile Project Coordinator and Systems Business Analyst with background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
02.2023 - Current
- Collaborated with users to execute essential requirements, ensuring successful project outcomes.
- Assessed business requirements to create focused solutions.
- Coordinated data migration and consolidation efforts.
- Improved business processes by analyzing system requirements and implementing effective solutions.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Improved satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
Office Manager
Howard Electrical Services, Inc.
04.2019 - 02.2023
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Developed standard operating procedures for all employees.
- Coordinated special projects and managed schedules.
- Implementing and maintaining company protocols to ensure smooth daily activities
- Provided updated documentation on all general business and technical procedures as needed
- Coordinated all daily activities of assigned clients to appropriate company projects
- Designs and implements internal procedures to maximize teamwork and efficiencies
Education
High School Diploma -
Creekside High School
Saint Johns, FL 08.2009 - 06.2013
Skills
Administrative support
Documentation expertise
Scheduling
Project Management
Multi Tasking and Organizational skills
Microsoft Office
Teamwork and Collaboration
Software
Microsoft Excel
Microsoft Powerpoint
Microsoft Outlook
Timeline
Business Systems Analyst
Florida Blue - Blue Cross Blue Shield Of Florida
02.2023 - Current
Office Manager
Howard Electrical Services, Inc.
04.2019 - 02.2023
High School Diploma -
Creekside High School
08.2009 - 06.2013
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