Jacqueline Knopp
Summary
Dynamic and results-driven professional with experience at Old School Electric, excelling in electrical installation and team collaboration. Proven ability to enhance customer satisfaction and manage inventory effectively. Strong problem-solving skills combined with a keen attention to detail ensure successful project outcomes and a safe work environment.
Overview
13
13
years of professional experience
Work History
Electrical Apprentice
Old School Electric
Canyon Lake, Texas
05.2025 - Current
- Installed electrical systems under supervision of licensed electricians.
- Collaborated in troubleshooting electrical issues in residential and commercial properties, contributing to timely resolutions.
- Maintained tools and equipment to ensure safety and reliability on job sites.
- Followed safety protocols while working on high-voltage systems and wiring.
- Participated in training sessions to enhance skills in electrical work and safety practices.
- Documented project progress and reported findings to lead electricians for review.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Executed wire pulling through conduit runs with fish tapes or pull strings to facilitate efficient electrical installations.
- Assisted with electrical installation tasks, added new wiring, and adjusted breaker boxes.
- Repaired faulty circuit breakers, fuses, switches, outlets, and lighting fixtures.
- Collaborated with team members on various electrical projects to ensure completion.
- Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Tested electrical systems to ensure proper functioning and safety.
- Installed conduit systems including EMT, rigid conduit, flexible conduit.
- Ensured work areas were organized, clean, and compliant with safety standards.
- Adhered to company standards and OSHA regulations for work site safety.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
Assistant Store Manager
Family Dollar
Sattler, Tx
02.2023 - 05.2025
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised daily store operations and maintained a customer-focused environment.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer inquiries and issues to improve overall satisfaction and loyalty.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Managed inventory levels and optimized stock placement to enhance product visibility.
- Collaborated with the store manager on merchandising and promotional displays.
- Coordinated planning and execution of merchandising and operational initiatives to enhance store effectiveness.
- Conducted regular audits to ensure compliance with safety standards and procedures.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Caregiver
A+ Home Healthcare
11.2019 - 08.2021
- Consulted with medical staff and families to coordinate care plans tailored to client needs
- Maintained accurate records and communicated medical terminology to ensure clear understanding among clients and caregivers
- Managed operations of small business until closure due to owner's death.
Student/CNA
Port Lavaca Nursing & Rehab Center
Port Lavaca, Tx
08.2019 - 10.2019
- Achieved 3.7 GPA in Certified Nurse's Aide classes, demonstrating commitment to excellence in care.
- Developed skills to effectively support and attend to the needs of senior patients.
- Provided direct patient care and assistance with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with mobility and ensured safe transfers between locations.
Attendant
Harbor City Laundry
11.2013 - 06.2014
- Weighed, washed, dried, and folded customer laundry to ensure high-quality service; handled cash transactions and maintained equipment for operational efficiency.
- Sorted and organized laundry items for efficient processing.
- Operated washing and drying machines following safety protocols.
- Monitored laundry equipment for maintenance needs and reported issues.
Cashier/Manager
Homeport Liquor
06.2013 - 05.2014
- Take/prep wholesale orders; Inventory; Schedules/Time clock; Meet quotas.
- Supervised cashier team to ensure efficient customer transactions.
- Managed cash register operations and balanced daily cash drawers.
- Trained new staff on company policies and customer service techniques.
Education
Associate's - Business Administration
American InterContinental Univ. Online
Houston, Tx01-2010
H.S. Diploma -
Rockport-Fulton High School
Rockport, Texas12-1998
Skills
- Technical skills
- Math skills
- Problem solving
- Attention to detail
- Time management
- Scheduling
- Organization
- People/Time management
- Team collaboration
- Communication
- Interpersonal skills
- Conflict resolution
- Adaptability
- Target demographic insight
- Senior care
- Recordkeeping
Timeline
Electrical Apprentice
Old School Electric
05.2025 - Current
Assistant Store Manager
Family Dollar
02.2023 - 05.2025
Caregiver
A+ Home Healthcare
11.2019 - 08.2021
Student/CNA
Port Lavaca Nursing & Rehab Center
08.2019 - 10.2019
Attendant
Harbor City Laundry
11.2013 - 06.2014
Cashier/Manager
Homeport Liquor
06.2013 - 05.2014
Associate's - Business Administration
American InterContinental Univ. Online
H.S. Diploma -
Rockport-Fulton High School