Jacqueline Kometic
Fort Kent
Summary
Professional with strong background in customer interactions and service solutions. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Educational Facilitator/Educational Technician
Fort Kent Elementary School
11.2021 - Current
- Utilized data-driven assessments to monitor student progress, identify areas for improvement, and inform future instruction.
- Designed and produced training materials and aids in support of program goals.
- Continually sought opportunities for self-improvement through ongoing professional development courses, workshops, and conferences.
- Fostered a positive learning environment by establishing clear expectations and promoting open communication among students and staff.
- Cultivated strong relationships with community partners to bring real-world relevance into the classroom through guest speakers, field trips, and service-learning opportunities.
- Developed diverse lesson plans tailored to individual student needs, fostering academic growth and achievement.
- Conducted regular parent-teacher conferences, providing updates on student performance and discussing strategies for supporting continued success.
Assistant Manager
Cole Haan
10.2013 - 08.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Assistant Manager
Famous Footwear
03.2011 - 10.2013
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Teller
TD Bank
09.2009 - 07.2010
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
Master's Degree - Business Management w/ Criminal Administration Specialization
St. Thomas University
Miami Gardens, FL07.2013
Bachelor's Degree - Public Safety Management w/ a Law Enforcement Concentration
Miami Dade College
Miami, FL04.2012
Associates Degree - Criminal Justice Administration
Miami Dade College
Miami, FL05.2011
High School Diploma - undefined
Miami Senior High School
Miami, FL05.2007
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Microsoft Excel
- Professional telephone demeanor
- Bi-lingual
LANGUAGES
English - Expert
Spanish - Expert
Timeline
Educational Facilitator/Educational Technician
Fort Kent Elementary School
11.2021 - Current
Assistant Manager
Cole Haan
10.2013 - 08.2014
Assistant Manager
Famous Footwear
03.2011 - 10.2013
Teller
TD Bank
09.2009 - 07.2010
Bachelor's Degree - Public Safety Management w/ a Law Enforcement Concentration
Miami Dade College
Associates Degree - Criminal Justice Administration
Miami Dade College
High School Diploma - undefined
Miami Senior High School
Master's Degree - Business Management w/ Criminal Administration Specialization
St. Thomas University
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